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Crain Hyundai of Fayetteville

Fayetteville, AR

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rated
1,727 Reviews

1919 West Foxglove Drive

Fayetteville, AR

72704

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1,727 Reviews of Crain Hyundai of Fayetteville

September 22, 2022

The staff was professional and friendly. The financial associate went above and beyond to help us! More

by amankins79
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember all their names
Sep 22, 2022 -

amankins79 responded

Yes

Sep 22, 2022 -

Crain Hyundai of Fayetteville responded

Thank you for your kind words and 5 Star review. We appreciate and thank you for your business. If I can be service call 479-695-5807 or email at richardmcgaugh@crainteam.net. Best regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

September 22, 2022

Always helpful and kind. When I was waiting for my husbands sub, I had at least 4 people that I can remember stop and ask me if I needed a drink or anything. More

by toddstephfrost
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
September 22, 2022

Great service, knowledgeable , convenient, Nice clean Dealership, everyone is Friendly and very helpful, I appreciate their efficiency. Michael Sutton is my salesperson Thank you so much! More

by Keytherapy
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Micheal Sutton and Finance Person
September 22, 2022

Overpriced with mechanic work, bad communication with departments, a lot could be better, do better More

by CDY_FLICK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Services
Sep 22, 2022 -

Crain Hyundai of Fayetteville responded

It is my understanding that we are replacing your engine on a 2016 Accent at no charge to you. This is easily over a $6,500 value. Yes, you will be responsible for parts that are not warrantied such as the radiator motor and resistor. We can always do a better job at communicating. If you have questions or additional comments please call me at 479-695-5807. By the way our rates are competitive with other dealerships in the area. Regards, Rick McGaugh Customer Relations Manager Crain Hyundai of Fayetteville richardmcgaugh@crainteam.net

September 22, 2022

I was there twice for 2 different reasons in the past couple of weeks and everyone was kind and I got in and out quickly More

by Keren
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Wallace
September 22, 2022

The service provided was great. Sales staff were very helpful and found us what we were looking for. Finance process was quick and painless. Overall a very experience More

by westarkallstar14
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales person not listed here.
September 22, 2022

Great service Kevin the car salesman was great called me on my Birthday and anniversary when I bought the car More

by douglawson2011
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin sales department
September 20, 2022

Been using Crain since day one! ! Trust their team to keep my 2014 Veloster up and running great. Was in for an oil change and a check of a few small things. They did a great job an More

by MPWWILLIS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
September and Service Desk personnel.
September 20, 2022

Prompt service with detailed information on what additional items are needed and quick service guaranteed! More

by Teresa.morton1267
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
R G, Marketing Team, Rick McGaugh, Mark Proffitt, Jim Cox, Dylan Way, Mike Wallace
September 20, 2022

Everyone is very patient with me while I learn the infotainment system for my vehicle More

by Janetparris1995
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Maintenance Department
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