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Crain Hyundai of Fayetteville

Fayetteville, AR

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1,724 Reviews

1919 West Foxglove Drive

Fayetteville, AR

72704

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1,724 Reviews of Crain Hyundai of Fayetteville

April 23, 2021

Very good customer service and quality cars. Mikie is great to work with and does not have the sleezy cars sales man personality. I would def recommend this dealership More

by Jody.mitchell
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Mikie Manno, Dylan Way, Austin Maize
April 22, 2021

Dylan Way has gone over and above to help after the sale. My new GV80 had some scratches on the rear bumper after I did some damage. He provided me with a loaner and all was fixed within 24 hours and the car More

by mmorse1034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Mikie Manno, Dylan Way, Austin Maize
April 22, 2021

Dylan Way and Mike Manno have been instrumental in getting me into a Genesis GV 80. The best car I have ever owned. Will buy there in the future More

by mmorse1034
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Marketing Team, Mikie Manno, Dylan Way, Austin Maize
April 22, 2021

I was shown the same great service for this new Tucson as for the previous 4 times I have purchased from Crain . Special thanks to Andy Giles for his help with my choice . I will tell. My friends and family More

by HARRELLLINDA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott , Marketing Team, Andy Giles, Austin Maize
April 22, 2021

Fast Service. Comfortable waiting facilities for service. Clean vehicle when returned. I showed up a little late and they took the car immediately and went to work. More

by kenneth.lovett
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service Advisor
April 21, 2021

I found them to be extremely helpful and very informative. Everyone was friendly and made me feel comfortable. I will continue doing business with them. More

by Ramseydoris75
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know. Just people at the front desks
April 20, 2021

It was great. A little stressful. They kept me informed. Friendly sales people. Clean showroom. Easy in and easy out. I am really enjoying my car. More

by sfoxsoliday
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jackson Ward, Zach M kenna?spelling
April 20, 2021

We own 2 2020 Tucson’s and we got a recall notice. Made an appointment for both and took them in. They made quick work of both carsThe assistant told me an hour and a half but we were gone in 45 minutes. G More

by DOYLEECHER
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Service department.
April 19, 2021

Austin did not know when to quit. He insulted me and caused my daughter to cry. Not a good way to do business. Mark was great and she loves her car. But, I would tell Austin not to push his product t More

by SARA.DAVIS18
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Proffitt, Austin Maize
Apr 20, 2021 -

Crain Hyundai of Fayetteville responded

Mr. Davis, I apologize on behalf of Mark, myself and the entire Crainteam. We strive to treat every customer with respect. Austin's job is to give our customers information and options on warranties, not to "push" anything. I want you to know that we appreciate and thank you for your business. Please extend my apology to your daughter. If I can be of service in the future please call me at 479-695-5807 or if you prefer email: richardmcgaugh@crainteam.net Regards. RIck McGaugh Customer Relations Manager Crain Hyundai of Fayetteville

April 18, 2021

Pleasure doing business with, Jim was old school. Laid back, no pressure. Been a good car so far. Can you have him call me again though to set up BlueLink? (918) 616-0905 thanks! More

by BFIN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick McGaugh, Jim Cox, Austin Maize
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