
Crain Kia of Conway
Conway, AR
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Excellent experience with salesman Maleek. Awesome customer service. Definitely will refer others to this dealership. Awesome customer service. Definitely will refer others to this dealership. More
Very pleased with the professionalism of the staff and the cleanliness of the facility. The car bought was just as requested and the salesman noticed a finger print and sent it back again to get detailed the cleanliness of the facility. The car bought was just as requested and the salesman noticed a finger print and sent it back again to get detailed even went himself. Very friendly and out going group. Enjoyed doing business with James Warmund. More
The staff was welcoming and the facility was clean. The wait was a bit longer then expected but I understand that staff is really short handed at this time. The wait was a bit longer then expected but I understand that staff is really short handed at this time. More
Quick, helpful, knowledgeable staff. I had an issue under warranty and they handled it very quickly I had an issue under warranty and they handled it very quickly More
Service is always great. Everyone is very friendly & knowledgeable . Wait was short/ reasonable for what I had done & they kept me updated ! Everyone is very friendly & knowledgeable . Wait was short/ reasonable for what I had done & they kept me updated ! More
Service department was accommodating to get my oil change done in a timely manner. I appreciate the vacuum and car wash also. The price was a shock, but I am sure since I was there this week , that next wee done in a timely manner. I appreciate the vacuum and car wash also. The price was a shock, but I am sure since I was there this week , that next weeks mail will include a coupon for oil change that expires before the next required date. ...Good Service was received. More
With the shortage of vehicular there was some confusion on getting a vehicular that I wanted. After two days we were able to locate and close the deal. The process was easy with no pressure from anyone. on getting a vehicular that I wanted. After two days we were able to locate and close the deal. The process was easy with no pressure from anyone. My only.complaint would be having either the sales staff or maintenance folks give a detailed overview of the cars abilities. Some of the known Instruments are different from Other vehicles. More
Friendly but dishonest about warranty and price of the kia carnival. The auto was way over the manufactures recommended price and then they claim that kia 60000 warranty does not cover everything and tha kia carnival. The auto was way over the manufactures recommended price and then they claim that kia 60000 warranty does not cover everything and that you need an additional coverage at S2800.00 I hope the vehicle is better then their word. More