Crain Kia of Conway

Friendly and efficient service! In and out in good time. very satisfied. Everyone was very courteous. In and out in good time. very satisfied. Everyone was very courteous. More

They financed in a $4400 warranty that we said we didn't want, then told us it was included for free since we financed with Kia when we signed the papers. After receiving our copies, we saw that it wasn't i want, then told us it was included for free since we financed with Kia when we signed the papers. After receiving our copies, we saw that it wasn't included for free. More

Very friendly and efficient service. Mr Tye went above and beyond to make our experience pleasant. Mr Tye went above and beyond to make our experience pleasant. More

They are professional and courteous they explained every detail and service manager is awesome front staff is very helpful as well every detail and service manager is awesome front staff is very helpful as well More

Seems odd to say, but I enjoyed bringing in my Kia Sorento for its first service. I was quickly greeted when I pulled in. Jeramie efficiently, yet thoroughly, went through what to expect. He escort Sorento for its first service. I was quickly greeted when I pulled in. Jeramie efficiently, yet thoroughly, went through what to expect. He escorted me to the lobby and showed me the beverages and snacks available. My husband was waiting outside for me; otherwise, I would not have minded hanging out there while they worked on my car. More

This was possibly the most courteous helpful dealership I've ever been to. All had their specific jobs and done them quite well. Paperwork was the fastest I've ever done.. No more setting at a dealership a I've ever been to. All had their specific jobs and done them quite well. Paperwork was the fastest I've ever done.. No more setting at a dealership all day long! More

Alice was great to work with! ! She got things done quickly and I was in my new car within a few hours. Crain Kia of Conway delivered the car to me and that was a deciding factor ! She got things done quickly and I was in my new car within a few hours. Crain Kia of Conway delivered the car to me and that was a deciding factor for me because I didn't have to go to the dealership. More

Great service! Always efficient in their work. Wait time was as expected/told. Car was clean when returned to me!Appreciate Justin Coultas for explaining needed Always efficient in their work. Wait time was as expected/told. Car was clean when returned to me!Appreciate Justin Coultas for explaining needed services prior to work starting and keeping me updated on when service would be done. More

Staff was very friendly and helpful! They made sure to get us into the exact vehicle we wanted! They made sure to get us into the exact vehicle we wanted! More

We never went to the dealership but Chris is AMAZING. We will always go to him for our car needs! We will always go to him for our car needs! More