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Crain Kia of Conway

Conway, AR

4.8
2,285 Reviews

810 South Amity Road

Conway, AR

72032

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2,285 Reviews of Crain Kia of Conway

September 24, 2022

In for my first oil change and an issue with the apple play option on the HK stereo system. Prompt, great customer client communication. More

by benderd0g
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Going lady in service.
September 23, 2022

The service advisor was great, but it took over 2 hours to get my tires aligned. More

by WJOHNSON15
Recommend Dealer
Yes
Employees Worked With
Leah Hudspeth
September 20, 2022

A bad experience overall, for many reasons. From sales through finance, I feel I was mislead. I only discovered several issues after driving home, an hour away… More

by RANDALLMSGALFORD
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Micah Rhodes, salesperson, 5 stars, Micah Rhodes
September 20, 2022

The staff was very friendly, knowledgeable and helpful. We are very pleased with our purchase. More

by maa
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pearson, Maleek Dotson
September 19, 2022

They were friendly and helpful my problem was handled and fixed in a timely manner More

by vyarddog48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service manager
September 18, 2022

Staff and service was amazing. The facility is always clean. I’m impressed with the ease of check in and friendliness of staff! More

by cklase
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Johnnie Henson
September 17, 2022

Excellent experience with salesman Maleek. Awesome customer service. Definitely will refer others to this dealership. More

by scwordlaw
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Gilmore, Jason Pearson, Marketing Team, Maleek Dotson
September 15, 2022

Very pleased with the professionalism of the staff and the cleanliness of the facility. The car bought was just as requested and the salesman noticed a finger print and sent it back again to get detailed More

by NSPINKS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pearson, James Wahrmund
September 15, 2022

The staff was welcoming and the facility was clean. The wait was a bit longer then expected but I understand that staff is really short handed at this time. More

by LRMSCRUGGS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pearson, Maleek Dotson
September 14, 2022

Quick, helpful, knowledgeable staff. I had an issue under warranty and they handled it very quickly More

by patmartin_6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
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