Crain Kia of Conway

Service is always great. Everyone is very friendly & knowledgeable . Wait was short/ reasonable for what I had done & they kept me updated ! Everyone is very friendly & knowledgeable . Wait was short/ reasonable for what I had done & they kept me updated ! More

Service department was accommodating to get my oil change done in a timely manner. I appreciate the vacuum and car wash also. The price was a shock, but I am sure since I was there this week , that next wee done in a timely manner. I appreciate the vacuum and car wash also. The price was a shock, but I am sure since I was there this week , that next weeks mail will include a coupon for oil change that expires before the next required date. ...Good Service was received. More

With the shortage of vehicular there was some confusion on getting a vehicular that I wanted. After two days we were able to locate and close the deal. The process was easy with no pressure from anyone. on getting a vehicular that I wanted. After two days we were able to locate and close the deal. The process was easy with no pressure from anyone. My only.complaint would be having either the sales staff or maintenance folks give a detailed overview of the cars abilities. Some of the known Instruments are different from Other vehicles. More

Friendly but dishonest about warranty and price of the kia carnival. The auto was way over the manufactures recommended price and then they claim that kia 60000 warranty does not cover everything and tha kia carnival. The auto was way over the manufactures recommended price and then they claim that kia 60000 warranty does not cover everything and that you need an additional coverage at S2800.00 I hope the vehicle is better then their word. More

Great service and very nice people, willing to do anything to help get what we liked!!excellent service! anything to help get what we liked!!excellent service! More

Triston, my service advisor was very courteous and keep me informed on how the oil change and 8,000 mile maintenance was going in the timely manner. He also informed me about a recall but luckily my vehicl me informed on how the oil change and 8,000 mile maintenance was going in the timely manner. He also informed me about a recall but luckily my vehicle had a stable check. And Thank You to Andrew Peck for the first oil change. I appreciate it guys! More

Cute salesperson. And I mean c u t e!!! The C U T E S T And I mean c u t e!!! The C U T E S T More

Everyone there bent over backwards for us. We felt so welcomed. I would go out of my way to use their service center We felt so welcomed. I would go out of my way to use their service center More

Patrick was awesome. He really helped us find a car we liked that was in our price range. He really helped us find a car we liked that was in our price range. More

Triston my service advisor was very courteous and keep me informed on how the service was going and about how long it would.Very nice man. me informed on how the service was going and about how long it would.Very nice man. More