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Crain Kia of Conway

Conway, AR

4.8
2,285 Reviews

810 South Amity Road

Conway, AR

72032

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2,285 Reviews of Crain Kia of Conway

July 01, 2021

Love this place! Great customer service and good selections! They are happy to help with anything you need! Just bought a second car from them! More

by aburroughs
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Cornett
June 30, 2021

They were helpful from the time I walked in the door until the day we completed the buying process I really appreciate their Buisness highly recommended!!! More

by PATRICKDEBBIE21
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
June 30, 2021

Poor quality of work. Didn’t do what they were supposed to do. Didn’t not service the car. I had to have my car towed because the fuel pump had gone out. Not even a week after getting the car back. The car More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
June 29, 2021

Serviced my car, excellent experience, good me to work quickly, picked me up on time. Let me know all was ok with my vehicle. Everyone nice More

by nanasusan2000
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brian in service
June 29, 2021

Easy, convenient, friendly, scheduled online nice greeter in service department More

by JBURCH164
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
June 26, 2021

Conway has excellent customer service skills. I drive from Little Rock Arkansas about 30 minutes just to get quality service from Conway. Keep up the good work More

by yourblessed13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service department can't remember her name
June 26, 2021

It was a smooth process from start to finish.I would like to give high praise to Delilah & Brain . More

by JAYLENLSCOTT1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Delilah Dover , Brian Lowrey
June 25, 2021

James was really helpful and knowledgeable and very easy to work with! Brice in Finance was helpful as well. We love our new Soul! More

by mere_ubu
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wahrmund, Quinn Owens
June 24, 2021

Cabin air filter was not changed tires not rotated car was not run through the wash very disappointed in service More

by BLONDIECAROL2011
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Service department
Jun 24, 2021 -

Crain Kia of Conway responded

Carolyn Cleaver, your Advisor addressed all of your concerns with you on Friday, 6-18-21 at 9:06 am at your Service appointment. The Crain KIA Multi Point Inspection was performed and found that your Cabin Air Filter and Engine Air Cleaner did not need to be replaced, so we will check them again at your next visit. Your Tires were Rotated on your vehicle and our Service Tech put the better tread on the front and the worse tread on the back. Because of the wear on your tires we quoted you a price for a new set of tires. Your Battery Performance registered “Bad” so we quoted you a price for a new battery. You can stop by anytime and we will take your car through our automatic wash.

June 23, 2021

Andrew did a great job. He was very knowledgeable without being pushy. Brice also was very helpful. More

by Bob
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
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