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Crain Kia of Conway

Conway, AR

4.8
2,285 Reviews

810 South Amity Road

Conway, AR

72032

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2,285 Reviews of Crain Kia of Conway

June 23, 2021

TOOK OVER 2 HRS FOR OIL CHANGE AND TIRE ROTATION WITH APT ALSO TRIED TO CHARGE FOR TIRE ROTATION-FREE BOUGHT TIRES THERE More

by GMCKINNEY1
Recommend Dealer
Yes
Employees Worked With
SERVICE DEPT
June 20, 2021

I can’t say enough about how much I appreciate everyone involved in my purchase. Patrick went above and beyond! Will definitely recommend this dealership! More

by KROPER7
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
June 19, 2021

Had a really good buying experience. Andrew was a big help in getting what I wanted. The GM was a big help as well and extended his thanks and gratitude for our business. We will be back to buy my wife a More

by brailycouffer
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
June 18, 2021

Will be the first and last time i buy vehicle from there. The car is not detailed and gas tank was half full upon delivery. More

by Customer
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Courtney Mallett
Jun 21, 2021 -

Crain Kia of Conway responded

If you feel your vehicle wasn't detailed, please drop by anytime and we will take it back to Detail. Also, all used cars get 10 gallons of gas and all new cars get a full tank. If you would like to discuss please contact me at 501.470.7028.

Jun 21, 2021 -

Customer responded

Thank you for responding just to confirm that crain is different than other dealers on used car transactions I have never bought any used or new car with no full tank of gas out of customer courtesy. If that is quality of detailed car you have the first time then I will have to opt out on taking it back.

June 13, 2021

Enjoyed my purchasing process. Andrew was very knowledgeable and helped us with any questions we had. Delivery took a little longer than expected but was happy over all. More

by Cprice
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
June 13, 2021

Very good service. The manager was really nice and helpful when I had questions. I went in for an oil change but ended up getting some other parts replaced so I was there a little longer than expecte More

by DEISHAMJ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sales department manager (I forgot his name)
June 13, 2021

Wonderful services. I work overnight so I drop my car off in the mornings with instructions written on the envelope provided in the drop box. When finished they call with information on what was done and wha More

by Candace
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
June 12, 2021

The best salesman, Patrick, and finance manager ever! Made it all easy and workable. Second vehicle purchased here and would recommend to my friends and family More

by GEORGIASM1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin
June 12, 2021

Communication is not great. My checkout receipt said things were completed that clearly were not. There's not really a point in making an appointment because no one checks. My request had everything on More

by Ashley
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
June 12, 2021

A friendly and knowledgeable staff. Our salesperson was very helpful in finding us a new vehicle with a really great price. Will recommend ya'll More

by MBWRACER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Coach is our salesperson , and his team mate, Aron Cornett
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