Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Crain Kia of Conway
Conway, AR
2,285 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Filter Reviews by Keyword
By Type
2,285 Reviews of Crain Kia of Conway
Verified Customer
June 09, 2021
Service Manager and Desk Employee were Fantastic. We Service Manager and Desk Employee were Fantastic. We Will never go to the GMC Place next door due to Service Manager Attitude towards my Spouse in Service Manager and Desk Employee were Fantastic. We Will never go to the GMC Place next door due to Service Manager Attitude towards my Spouse in a previous transaction. I believe they call him Moose. Why does he still work there??? More
by CLARKC85
Employees Worked With
Service Manager, Service Desk Employee.
June 09, 2021
Made everything so easy I live hours away. Accommodated with video tours of the vehicle and made it just so convenient. Quinn was a great sales representative and accomplished finding me a car that hit eve with video tours of the vehicle and made it just so convenient. Quinn was a great sales representative and accomplished finding me a car that hit everything I was looking for. More
by ZACKDAWKINS92
Employees Worked With
Quinn Owens
June 05, 2021
A woman should not have to make the statement, "I may not be a man..." to be heard when describing problems with vehicle and service departments should not rely on computers to tell them everything that is w be a man..." to be heard when describing problems with vehicle and service departments should not rely on computers to tell them everything that is wrong with cars. Last I knew, break wear isn't picked up by computers. More
by davis_angelam1970
Employees Worked With
I don't know names
June 05, 2021
Everyone was nice, I went for a oil change the manager Lee Allen was really nice and informative really a nice guy we enjoyed our stay and will be back I really like the environment there Lee Allen was really nice and informative really a nice guy we enjoyed our stay and will be back I really like the environment there More
by DEMETRIUSNELSON73
Employees Worked With
Lee Allen
June 05, 2021
The staff is very nice and courteous! They have a very difficult job and I must say they did their job w the upmost in professionalism and honesty! difficult job and I must say they did their job w the upmost in professionalism and honesty! More
by TJOSEPH4
Employees Worked With
Delainey
June 05, 2021
We purchased a van from this dealership. While we love van, we mentioned the backup sensors during the test drive and we were told they were just off. After we got it home, we realized one of the backup s van, we mentioned the backup sensors during the test drive and we were told they were just off. After we got it home, we realized one of the backup sensors was damaged and need to be fixed and that was the reason the sensors weren’t on. We called the dealership the next day and told them what we figured out. They have refused to fix the back sensors. More
by NICOLENEUNER
Employees Worked With
James Johson
June 04, 2021
Brian the NEW service manager is bomb.com. He had a smile on his face and was willing to listening and help from the moment our car was pulled into the bay. He kept in contact with us throughout. Great choic on his face and was willing to listening and help from the moment our car was pulled into the bay. He kept in contact with us throughout. Great choice Kia.....glad you got rid of that other guy! Thank you for looking out for us Brian. More
by KAYKAY3376
Employees Worked With
Brian in service
June 03, 2021
Randy and Coach were both awesome and a pleasure to deal with and Gage in finance made our experience easy.. i would highly recommend them to everyone with and Gage in finance made our experience easy.. i would highly recommend them to everyone More
by j.buerer
Employees Worked With
Randall Cheney, James Johson
June 02, 2021
Great service and were very professional. Honesty played a big part in my transaction also. I drove from Houston to trade my truck in for the one I purchased. a big part in my transaction also. I drove from Houston to trade my truck in for the one I purchased. More
by JNAU
Employees Worked With
Aron Cornett
