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Crain Kia of Conway

Conway, AR

4.8
2,285 Reviews

810 South Amity Road

Conway, AR

72032

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2,285 Reviews of Crain Kia of Conway

April 03, 2021

I purchased this via the web and phone and flew in to pick it up. Smooth, easy and honest process. Good group from sales to management. More

by blayne1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pearson, Courtney Mallett, Quinn Owens
April 01, 2021

My experience was absolutely amazing. It was quick and exactly how I like. Thanks to everyone for the hard work on getting my into a vehicle that I’ll enjoy for a long time! More

by JEN85
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Mallett
March 30, 2021

She was very nice and very professional she have a wonderful attitude and she let me know everything going on with my car. Service was great More

by BRICE17
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service
March 29, 2021

Crain Kia was attentive to our families needs. They were very knowledgeable about the vehicles. Our family is happy with our purchase. It was great working with Aron. More

by joelrg28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aron Cornett
March 28, 2021

James Wahrmund was great from beginning to end. It was a great 1st time car buying experience. I left happy and super proud of my new Kia! More

by allison.brown
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Wahrmund
March 24, 2021

Service Dept. Courteous and kept you informed got a recall done and also oil changed in a timely manner and was happy and appreciated the car wash I’m not for sure of the name of the lady that took car More

by megstanley2002@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Courtney Mallett
March 24, 2021

Patrick Martin approach was not aggressive, pushy, and felt he wasn’t trying to take me to the cleaners. I or my family member will definitely be back to buy another vehicle from him. More

by villafarms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brice ???, Patrick Martin
March 23, 2021

Excellent communications. Everyone seemed to be genuinely concerned about my needs. They tried to be sure that I got the best auto for my particular needs.it’s still new but I anticipate the same attention w More

by Eekelly
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Patrick Martin, Quinn Owens
March 23, 2021

Andrew Peck went above and beyond when selling us our Telluride. Our experience buying our car and now getting our car serviced at Kia has been great. More

by MARKANDANDREATHURMAN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Peck
March 21, 2021

The salesman lied to me. He attempted to scare me into buying a battery. He told me they had to jump my car to get it into the service area. I watched a man drive it in before I walked outside. I am not s More

by BRINDY.KOONCE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Mike Allen
Mar 22, 2021 -

Crain Kia of Conway responded

Ms. Koonce your Advisor, Mike Allen in the Service Department took very good care of you at your Service Visit because we care about our Customers and their Safety. On March 19, 2021 at 2:09:53 pm we checked your battery A70 AGM70 AGM70L-DIN 70Ah 120 RC - Solite 12V The State of Health of your battery is measuring 274 CCA and the battery rating is 760 CCA which reflects your battery is 56% which is Failing and Recommended to Replace Now. Mike Allen reported these Test Results to you at your Service Visit and you never questioned these results. Your car was in our Shop when the Service Tech tried to drive it out and it wouldn't start, so he jumped the battery. We're sorry you feel this information is incorrect but if you ever need us, please call.

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