Crain Kia of Conway

Service was great. I was worked in and was finished in less than an hour. They were really great about showing my vehicle report and communicating with me about what other services I might benefit from. less than an hour. They were really great about showing my vehicle report and communicating with me about what other services I might benefit from. More

Crain Kia in Conway Service Dept is always great! They are always so helpful! Terry in the service department explained everything well. I highly recommend the Crain Team! are always so helpful! Terry in the service department explained everything well. I highly recommend the Crain Team! More

Helpful staff! Experience of the staff! COVID protocols are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all are followed! Clean workplace! The staff didn’t treat us like ole fools! Wonderful experience! Thank y’all More

Service dept does a great job. Friendly staff and helpful. Not a long waiting time .Will continue to go with the Crain team! Thank you helpful. Not a long waiting time .Will continue to go with the Crain team! Thank you More

My salesperson Courtney mallet was very very helpful and also very responsive. He was able to figure out the best deal for me and what I could afford. Will definitely be back when it’s time to buy another c also very responsive. He was able to figure out the best deal for me and what I could afford. Will definitely be back when it’s time to buy another car! More

There is a BIG Kia dealer just down the road, but I was told it would cost too much to find and bring in the vehicle like I wanted, and wanted to sell me what they had already on their lot. I got in touch told it would cost too much to find and bring in the vehicle like I wanted, and wanted to sell me what they had already on their lot. I got in touch with Crain Kia, and they got right on it. In less than two weeks, they found the exact package, color and features I wanted. I had already did my homework, and knew the factory invoice price. They gave me the deal that I was willing to pay. I normally don't trade-in, but they were very reasonable on my trade-in, as well. One less worry...With Covid going on, they did everything on the phone, and even delivered it to our door! More

I’ve bought 3 vehicles there now, and I can honestly say that they are extremely easy to deal with. They actively looked for all rebates and discounts that I could possibly get. The sales people are very that they are extremely easy to deal with. They actively looked for all rebates and discounts that I could possibly get. The sales people are very knowledgeable and courteous. Overall, it was an extremely pleasant experience and I can’t see myself going to another dealer. More

This dealership was able to find what I wanted, which is a high demand, scarce vehicle. They then negotiated a fair price and trade in amount. I had previously tried 1/2 dozen other dealerships that just a high demand, scarce vehicle. They then negotiated a fair price and trade in amount. I had previously tried 1/2 dozen other dealerships that just wanted to sell me what was on their lot. They are even delivering it to us so we don't have to get out.! More

My experience with the dealership was excellent. The staff was friendly, courteous and easy to deal with. The finance department made the paperwork easy and again were courteous and very competent. I wi staff was friendly, courteous and easy to deal with. The finance department made the paperwork easy and again were courteous and very competent. I will send my friends to Crain Kia for their auto needs in the future! More

Service performed in a timely and courteous manner. I was informed of services performed and of upcoming services needed. Staff were professional and waiting area was clean and comfortable. was informed of services performed and of upcoming services needed. Staff were professional and waiting area was clean and comfortable. More