Crain Kia of Conway

Al and Courtney worked with my daughter and provided a great experience for a first time car buyer and the shop was wonderful with a issue on a tire. great experience for a first time car buyer and the shop was wonderful with a issue on a tire. More

Always a great experience when I come by. Great customer service and friendliness. An overall great experience! Thank you! Andrew Hernandez did a great job assisting me! service and friendliness. An overall great experience! Thank you! Andrew Hernandez did a great job assisting me! More

When Ian for an Oil change in and out in a snap😜 everyone was nice and friendly The job is done quick and clean. I will return. everyone was nice and friendly The job is done quick and clean. I will return. More

They are wonderful people to do business with. They really do everything they possibly can to make it a positive experience with out be overly pushy. really do everything they possibly can to make it a positive experience with out be overly pushy. More

The young lady (Ashley) that took care of my issue was very pleasant and kept me informed of what was going on, ordered a part and will call as soon as part arrives. Positive experience. very pleasant and kept me informed of what was going on, ordered a part and will call as soon as part arrives. Positive experience. More

Price is to high for routine service, oil change, etc. I doubt I would use service dept. for more extensive repairs on my 2019 sorento. doubt I would use service dept. for more extensive repairs on my 2019 sorento. More

I think his name is Andrew. Andrew was sooo nice, pleasant, professional, he took care of my needs. A very sweet and kind man. Thank you Andrew! pleasant, professional, he took care of my needs. A very sweet and kind man. Thank you Andrew! More

I would recommend this dealership on the basis of the exceptional qualities of their employee, Al Moats, alone. He was friendly ( as was everyone), Knowledgeable, Helpful, and NOT AT ALL PUSHY. He was a exceptional qualities of their employee, Al Moats, alone. He was friendly ( as was everyone), Knowledgeable, Helpful, and NOT AT ALL PUSHY. He was a get it done type of person who made the customer feel valued. We feel your customer service is exceptional. More

Great experience! I was unable to leave work to bring my car in for scheduled maintenance. Salesman, Courtney Mallett picked up and delivered my vehicle. Great customer service! car in for scheduled maintenance. Salesman, Courtney Mallett picked up and delivered my vehicle. Great customer service! More

Waiting area, including bathrooms, is bright and clean. Everyone we had contact with was very professional The staff made our first service enjoyable which is a first in the auto industry. Would recommend Everyone we had contact with was very professional The staff made our first service enjoyable which is a first in the auto industry. Would recommend this dealership and service department to everyone! More