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Crain Kia of Conway

Conway, AR

4.8
2,285 Reviews

810 South Amity Road

Conway, AR

72032

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2,285 Reviews of Crain Kia of Conway

February 18, 2025

The guys at Crain Kia of Conway are the best! Wouldn’t trust anyone else with my telluride! More

by Maddison Adcock
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kyle in service department 5 out of 5
February 18, 2025

Excellent experience at Crain Kia of Conway! !The process was straight forward and simple, beginning to end. More

by rdhorton0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Rowell
February 16, 2025

My Crain Kia experience was very good! I did not have any problems, and good customer service. More

by hughestiffney
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Hatcher , Quinn Owens
February 16, 2025

I was very impressed with the service I received. I had to have a recall on a fuse replaced and when I came to pick up my vehicle, they had vacuumed and washed my car and they offered me three months More

by lucydraper0207
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/A
February 16, 2025

I always feel taken care of when I go to Crain Kia for service on my vehicle More

by AUBREYVIERECK1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie in Service
February 15, 2025

Customer service was great! ! I was greeted by all who crossed my path. Service regarding vehicle was not clearly explained. Timely service provided. Cost explained clearly. A pl More

by LORIEPWILLIAMS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
Mar 01, 2025 -

LORIEPWILLIAMS responded

There is a typo in the rating. Service regarding vehicle was clearly explained.

February 15, 2025

Awesome purhase experience and DION was awesome right along with the fnance guy Shane. Very pleased with my Telluride. More

by rwzachary59
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
DION and Shane, Quinn Owens
Feb 17, 2025 -

Crain Kia of Conway responded

Thank you so much, welcome to the Crain KIA of Conway Family!! We are glad you are enjoying your Telluride. If you have any questions, please contact me. You selected 1/5 Stars but we think you meant 5/5 Stars since you are so happy with our Team and your Purchase. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

Feb 17, 2025 -

rwzachary59 responded

Yes, i meant to give Crain Kia and Dion and Shane and whoever else was involved with my purchase. I am enjoying my Telluride. Thanks again and i will refer friends your way. Thanks again. Richard W. Zachary

Feb 17, 2025 -

Crain Kia of Conway responded

Great!! So Glad your enjoying the Telluride!! We Love Our Customers!!

February 15, 2025

Very fast and dependable service there waiting room is very nice with free water and popcorn and plenty of comfortable seats More

by wesley62.simmons
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tommy Moore
February 13, 2025

They really helped me get a nice preowned car and the staff was really nice More

by pam26_28
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Christopher Tye
February 13, 2025

Service rider was up front. Called when my parts arrived. The install took just a few minutes and I was on my way. More

by mnealltg
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie *****
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