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Crain Kia of Conway

Conway, AR

4.8
2,291 Reviews
Call Dealership (501) 299-8231
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810 South Amity Road

Conway, AR

72032

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2,291 Reviews of Crain Kia of Conway

June 29, 2024

He’s by far the best salesman I’ve ever dealt with if you’re in need of he car he’s most definitely the man to go to More

by valarieking91
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Demetrius Williams
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June 29, 2024

Ricky Reynolds was the worst human to deal with as my “service advisor.” Did not return a single phone call. They kept my car 6 days & only turned off my flashing engine light & told me if it happens ag More

by KATHYW1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
I only dealt with Ricky Reynolds & he was the absolute worst.
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Jul 01, 2024 -

Crain Kia of Conway responded

I'm sorry no one returned your call, however, if you need to contact me or the Manager, Johnny Henson we can research the problem and get back with you. Ricky is no longer an Advisor with our Service Department, so if you would like to contact me regarding your check engine light, I can pull the Work Order and see what work was performed on your vehicle. Thanks, Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028 lesiamorrison@crainteam.net

June 29, 2024

Super great, Lamar definitely help me out a lot I really appreciate it soo much. More

by awingate34
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Lamar Taylor
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June 29, 2024

Jeremiah is the best service person I have ever dealt with. I will definitely return! More

by tenniscrazies
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeremie
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June 29, 2024

The people in service department were very friendly. Delilah helped me with a number of recalls that had been issued and was helpful. More

by duncan5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Delilah
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June 28, 2024

The Crain team was Very friendly , knowledgeable and helpful. . I definitely will return for future service. More

by lucasprocell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeramie
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June 27, 2024

Rusty did great. My customer service experience was phenomenal. I got everything I asked for and more. The Kia team was welcoming. Rusty went above and beyond to ble More

by ARICHEY
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Rusty Russell, Tommy Moore, Caleb Brown, Chad Smith
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June 27, 2024

My wife and I were very pleased with the experience we had dealing with Maleek and the others. They know their products and their jobs. More

by JIMBARW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Maleek Dotson
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June 27, 2024

Maleek was fantastic! We showed up late that night right before closing and they (Maleek and Shawn G.) treated us like we were the first customer of the day! Went above an More

by KAITLYN.STELL
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shawn Gatlin , Maleek Dotson
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June 26, 2024

Micha was amazing. He answered my questions and made the buying process seamless. He was knowledgeable about the vehicle I was interested in and took extra time to demo More

by SMGREEN89
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Micah Rhodes
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