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Crain Kia of Conway

Conway, AR

4.8
2,291 Reviews

810 South Amity Road

Conway, AR

72032

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2,291 Reviews of Crain Kia of Conway

April 11, 2024

THE GREATEST SERVICE TEAM ASK FOR DELILAH SHE WILL GET YOU BACK ON THE ROAD IN NO TIME! More

by TOMMY MOORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
DELILAH
April 11, 2024

Good value on trade. Great price. Top notch customer service. Easy finance process. I highly recommend these guys. Ask for Maleek or Lamar they really took care of me. More

by Jktamt
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Maleek Dotson, Lamar Taylor
April 09, 2024

Great experience! Everyone was very helpful. I didn’t feel pressured and they answered all my questions. More

by jandersonlcsw
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Maleek Dotson
April 08, 2024

Awesome Service! Keenan is an awesome salesman. If you are looking for an honest salesman, Keenan is your point of contact! More

by MLNEVELS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Keenan Veasley
April 08, 2024

Did not top off windshield cleaner so what other things were missing grease fittings? Because windshield cleaner was empty not hard to miss I wasn’t ask about tire rotation More

by gail59
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Apr 09, 2024 -

Crain Kia of Conway responded

We apologize for not filling your washer fluid in your vehicle. Please stop by our Service Department at your convenience so we can take care of this for you. If you have any questions, please contact me. Lesia Morrison Customer Relations Manager Crain KIA of Conway 501.470.7028

April 08, 2024

I appreciate the help from Crain's staff Rusty for helping me and for making my 1st time purchasing a new vehicle be the best experience ever. All my questions were answered, my preferences were met. More

by WHITEDANIELLE39
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Quinn Owens, Rusty Russell
April 08, 2024

We had a great experience from start to finish. Everything was made simple and everyone was professional and kind. We would definitely recommend people to shop here. More

by STEPHKEENE
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Micah Rhodes
April 07, 2024

Best time there. Not much waiting friendly people. No pressure for anything. Washed my car. Very nice More

by shelia74m
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service
April 07, 2024

Service manager keep me well informed of what they were doing to my car and when It would be ready. More

by PELLPARKER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Service Manager
April 06, 2024

Everyone was nice and professional, however almost one and a half hours for an oil change with an appointment is simply too long. More

by Customer
Recommend Dealer
Yes
Employees Worked With
Service
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