Crain Kia of Conway - Service Center

Absolutely love Lesia and the customer support she provided! The service was quick and smooth!! I was notified promptly when my service was completed and my car was delivered to me.

Only place that has EVER done service on my Mazda 6. Love the vac & car wash that is included. Everyone in the service dept is awesome!

Crain Kia of Conway is amazing, every part of the experience was wonderful! They did whatever they had to do to help us! They are my dealership for life!

Getting a oil change and tire rotation took an hour and a half, way too long! I may not ever come back here for this service again.

Upon arrival I was greeted immediately. My concerns were documented and I waited in a clean and socially distant area. The reason for the visit was corrected within a short period of time.

Kia Conway are very caring, and wonderful people. They are respectable and knowledgeable. Lisa is a awesome person helping anyway she can to get the problem solved!

I took my car in for 20,000 service and waited there. The waiting area was clean and comfortable. My car was completed in a timely manner. They even performed the software update and washed and vacuumed. I moved here from Texas recently and plan to make Crain Kia of Conway my new service home.

We had a crisis the day after Christmas. We were heading to Texas to visit family, but our car battery was completely dead. We checked to see if the service department was open and fortunately it was. We had our car towed to the dealer and they had a battery in stock and were able to get us back on the road in no time. We are so thankful they were open on a Saturday, the day after Christmas, to help us get on the road without any other unexpected problems!

Able to work me in at the last minute and was able to get all that I needed serviced. They were very helpful. I will recommend them to others and plan on using them again.

Excellent service, provided to me under unusual circumstances. Ashley at the service desk was very courteous and patient and was very knowledgeable re my needs and questions. Another lady (whose name I can't recall) was very courteous and helpful. Best auto service I have ever received. Feedback: Wait time for the appt. was too long.