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Crain Kia of Conway - Service Center
Conway, AR
961 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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961 Reviews of Crain Kia of Conway - Service Center
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April 14, 2025
Service was prompt, courteous and done correctly. Jeramie was the service manager, and he was efficient, friendly, professional and made sure everything was handled properly. Jeramie was the service manager, and he was efficient, friendly, professional and made sure everything was handled properly. More
by SJWIESE1955
Employees Worked With
Jeramie in the Service Department
Verified CustomerApril 13, 2025
Crain Kia of Conway is a great location for my family and is a nice facility. The service advisor was very friendly and helped me to understand everything from the necessary to the recommended for the longev is a nice facility. The service advisor was very friendly and helped me to understand everything from the necessary to the recommended for the longevity of my car. More
by bbryant7504
Employees Worked With
Jeramie York
April 13, 2025
the part that was needed wasn’t there even though i had this appointment for 3-4 weeks and the staff didn’t apologize or even admit the mistake. one woman did call the sherwood dealership to see if they h this appointment for 3-4 weeks and the staff didn’t apologize or even admit the mistake. one woman did call the sherwood dealership to see if they had the fuse but suggested that i come back in a couple of hours. i live in Beebe, about 35-40 miles away so that was not an option. i was angry to say the least. knowing i was going to be there at 9:00 am, i expected that the part would be there too. very poor customer service! More
by sharonbeen
Employees Worked With
don’t recall
April 13, 2025
My service was fine, but it annoys me that they offer deals and discounts in exchange for five star ratings. It makes the ratings meaningless. deals and discounts in exchange for five star ratings. It makes the ratings meaningless. More
by PITMANGVOICE
Employees Worked With
Service department-Jeramie
April 13, 2025
I love Crain overall. However, there is one person in the service department who creeps me out! However, there is one person in the service department who creeps me out! More
by KRISTYHOLMES0
Employees Worked With
March 30, 2025
Jeremy was very helpful, very knowlegible, They had to order my air filters and they sent a person to my house, which is 20 miles away, to install them the next day. Awesome service!! order my air filters and they sent a person to my house, which is 20 miles away, to install them the next day. Awesome service!! More
by XZY58W
Employees Worked With
Jeremy - Service Dept.
