Crain Kia of Conway - Service Center

Service performed in a timely and courteous manner. I was informed of services performed and of upcoming services needed. Staff were professional and waiting area was clean and comfortable. was informed of services performed and of upcoming services needed. Staff were professional and waiting area was clean and comfortable. More

Did a very good job serving and customer service was great, don’t know what else to say. They were good and friendly and helpful great, don’t know what else to say. They were good and friendly and helpful More

Absolutely love Lesia and the customer support she provided! The service was quick and smooth!! I was notified promptly when my service was completed and my car was delivered to me. provided! The service was quick and smooth!! I was notified promptly when my service was completed and my car was delivered to me. More

Only place that has EVER done service on my Mazda 6. Love the vac & car wash that is included. Everyone in the service dept is awesome! the vac & car wash that is included. Everyone in the service dept is awesome! More

Crain Kia of Conway is amazing, every part of the experience was wonderful! They did whatever they had to do to help us! They are my dealership for life! experience was wonderful! They did whatever they had to do to help us! They are my dealership for life! More

Getting a oil change and tire rotation took an hour and a half, way too long! I may not ever come back here for this service again. half, way too long! I may not ever come back here for this service again. More

Upon arrival I was greeted immediately. My concerns were documented and I waited in a clean and socially distant area. The reason for the visit was corrected within a short period of time. were documented and I waited in a clean and socially distant area. The reason for the visit was corrected within a short period of time. More

Kia Conway are very caring, and wonderful people. They are respectable and knowledgeable. Lisa is a awesome person helping anyway she can to get the problem solved! are respectable and knowledgeable. Lisa is a awesome person helping anyway she can to get the problem solved! More

We had a crisis the day after Christmas. We were heading to Texas to visit family, but our car battery was completely dead. We checked to see if the service department was open and fortunately it was. We to Texas to visit family, but our car battery was completely dead. We checked to see if the service department was open and fortunately it was. We had our car towed to the dealer and they had a battery in stock and were able to get us back on the road in no time. We are so thankful they were open on a Saturday, the day after Christmas, to help us get on the road without any other unexpected problems! More

I took my car in for 20,000 service and waited there. The waiting area was clean and comfortable. My car was completed in a timely manner. They even performed the software update and washed and vacuum The waiting area was clean and comfortable. My car was completed in a timely manner. They even performed the software update and washed and vacuumed. I moved here from Texas recently and plan to make Crain Kia of Conway my new service home. More