Crain Kia of Conway - Service Center

Crain Kia always does a great job! Have used them for 3 years and have never had an issue they didn’t handle well. I would definitely recommend their service department. years and have never had an issue they didn’t handle well. I would definitely recommend their service department. More

He is always helpful when we get our Kia serviced. Always addresses my concerns and goes above and beyond his duties. He should be recognized! addresses my concerns and goes above and beyond his duties. He should be recognized! More

Great team, Andrew did a great job for me. Greetings when you drive in, and a cleaned and repaired car when you leave. Thanks everyone. you drive in, and a cleaned and repaired car when you leave. Thanks everyone. More

Everytime I come, it’s always fast, convenient, & informative. I never have had to wait longer than expected & without me asking they always wash my car & sometimes vacuum (depending on if they’re re informative. I never have had to wait longer than expected & without me asking they always wash my car & sometimes vacuum (depending on if they’re really busy). They’re website always has coupons. More

pick up and delivery serivce is Great Thanks for offering pick up and delivery service for oil changes, that make it convenient. Andrew was helpful and we will continue to have our car se Thanks for offering pick up and delivery service for oil changes, that make it convenient. Andrew was helpful and we will continue to have our car serviced at this location. More

efficient needed 7500 mile service. service man was efficient, pleasant , had on gloves(coronavirus). i waited in lobby about 90 minutes as he had predicted. so needed 7500 mile service. service man was efficient, pleasant , had on gloves(coronavirus). i waited in lobby about 90 minutes as he had predicted. some coffee would have been nice. More

In & out quick Made an appt. on phone and the service folks were ready when I got there. Very courteous and professional. No hard sell on any extra stuff, just did t Made an appt. on phone and the service folks were ready when I got there. Very courteous and professional. No hard sell on any extra stuff, just did the job and out the door. Thank you. More

The service was very swift and efficient! They were very knowledgeable, explained everything so that I understood and they even washed and vacuumed my car. knowledgeable, explained everything so that I understood and they even washed and vacuumed my car. More

I would have given 5 stars but they didn't clean my dash part after installing a new windshield. It's dirty and still has debris from the install on it. The WI,shield was also a little dirty. Otherwise ever part after installing a new windshield. It's dirty and still has debris from the install on it. The WI,shield was also a little dirty. Otherwise everyone was very nice. Windshield looks great! More

Oil change and tire rotation Andrew greeted us with a smile, and how can we help you. The oil change and tire rotation were completed in a timely manner. I had bought the oil ch Andrew greeted us with a smile, and how can we help you. The oil change and tire rotation were completed in a timely manner. I had bought the oil changes along with the van last May. I was surprised about the new oil kit that is recommended with every other oil change for $60.00. I had never heard of that. So I was not expecting to have to pay for anything on this visit. More