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Crain Kia of Conway - Service Center

Conway, AR

4.7
966 Reviews

966 Reviews of Crain Kia of Conway - Service Center

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August 08, 2019

great experiance fairly fast service certainly worth the few extra dollars for the inspection and car wash that come with my oil change and the customer service was ve More

by luvemma1124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Beyerlein
August 07, 2019

Tried to up sell and slightly damaged my car I have used Crain Kia of Conway several times in the past. It wasn't anything special, but I was always satisfied with my service. This time was a dif More

by M. J. S.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service advisor Jessica Maxwell, Technician Cody Horton
August 06, 2019

Oil Change time This is one chore that I do not dread anymore. Friendly staff and cool clean space to relax while waiting. Good coffee, strong and hot More

by ELAINECURD32
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
don't remember names but all were awesome, friendly and polite.
August 02, 2019

awesome They all way treat me like family when I come there. I appreciate all that Jessy did for me with my tire Thanks L Horne More

by LARRYHORNE1409
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jessy and Andrew in service
July 31, 2019

Service/tires Excellent from minute you arrive to minute you leave! Friendly and professional. Very accommodating in every way. All work done in timely manner and e More

by Angela
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don’t remember names but everyone very courteous and helpful, knowledgeable!
July 29, 2019

Terrific Service Even though they didn't have a loaner for me to go to the doctor while my car was in Service, they got me in and out as quickly as possible. More

by KB_12_13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Don't know
July 25, 2019

Crain Kia of Conway sucks Crain Kia had my car for 4 months waiting on parts!! When they finally got the part when they started working on my car they called and said I needed More

by KARIBETH
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Andrew in service
July 21, 2019

Great was alot better then other Kia dealerships around Awesome fast and detail oriented service. I have been to dealerships across the country and so far by far this one is the best. Awesome job More

by Brian Schuchmann
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Forget his name but he was the service guy from california
July 20, 2019

Horrible Customer Service I sat at the center for two hours during an oil change and had to ask someone about new tires that they were supposed to ask about my preference on. I More

by BREANNANRICHARDS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
N/A
July 20, 2019

Great customer service I went in for a routine oil change and it was a delightful experience! Everyone was so friendly, the service was fast, and my car was clean when I got More

by Ashton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Pearson
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