Crain Kia of Fayetteville

This dealership is practicing in deceptive and deceitful sales tactics and should be avoided at all cost. Absolutely the WORST experience with a car dealer in my life. Price listed on line was marked up ove sales tactics and should be avoided at all cost. Absolutely the WORST experience with a car dealer in my life. Price listed on line was marked up over $9k when we arrived to purchase, despite having called twice to verify sales price. I will be filing a report with the BBB as well. When I voiced my displeasure at how my daughter was treated, lured in with a low ball price, and then told the “actual” price was over 28% higher than the advertised price, Kenny Kobe, the sales manager threateningly got in my face and asked me to step outside, as if he wanted to fight me. Please do yourself a favor and take your business elsewhere. More

My wife and I were looking for a used 4 door car. We came up there and Zach got us all fixed up!!! We came up there and Zach got us all fixed up!!! More

Welcoming staff, knowledgeable, professional, and all around great experience. Very pleased with service. Would recommend. around great experience. Very pleased with service. Would recommend. More

Crain KIA and it,s team are respectful and honest. I received a GMC terrain in great condition for a great price. I would recommend them to anyone! I received a GMC terrain in great condition for a great price. I would recommend them to anyone! More

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Nice people. As with any dealership I don’t appreciate the back and forth. Would much prefer to just be told the best price. Very unhappy with the fact that inter As with any dealership I don’t appreciate the back and forth. Would much prefer to just be told the best price. Very unhappy with the fact that internet pricing is not the true price of a car these days. More

Quick and easy day at this dealership. Fastest experience buying a car we’ve ever had! Fastest experience buying a car we’ve ever had! More

Good to work with. Made things easy and got us into a very nice Kia Made things easy and got us into a very nice Kia More

Was a fine establishment. I got there told that a wolf grey vehicle would be present and when I arrived only an ebony black was available. I liked the car enough but wasn’t wh I got there told that a wolf grey vehicle would be present and when I arrived only an ebony black was available. I liked the car enough but wasn’t what had been discussed prior. More

Absolutely great customer service! Zach the salesman and Trent the general manager helped me get the car I wanted at a great price! Zach the salesman and Trent the general manager helped me get the car I wanted at a great price! More