
Crain Kia of Fayetteville
Fayetteville, AR
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I made it clear to the sales rep that I wanted the racks and the wheels off my trade in. He ignored this at every pertinent juncture even with my reminders. After collecting my money he transferred responsi and the wheels off my trade in. He ignored this at every pertinent juncture even with my reminders. After collecting my money he transferred responsibility to me - to consult the service Dept and his manager to seek authorization. It was only after heated insistence (in ear shot of the managers) that he participated in fulfilling his agreement. More
Sales person Dustin was a good salesman. Very polite and very knowledgeable about the car. The finance person, sorry I forgot his name, was also polite and knowledgeable. I would recommend Crain Kia to my f very knowledgeable about the car. The finance person, sorry I forgot his name, was also polite and knowledgeable. I would recommend Crain Kia to my friends and relatives. More
Very consultive selling. Not pushy, Showed us what we wanted to look at, and what fit our needs only. Was a speedy process, and handled with professionalism. No hard negotiations, and were able to meet m wanted to look at, and what fit our needs only. Was a speedy process, and handled with professionalism. No hard negotiations, and were able to meet me pretty close to where so I needed to be quickly. Even made sure to sit in the car with me before I left to make sure I knew all the features and how to use them. More
Friendly, caring, hard working! Welcomed me and helped me find the perfect car. I wasn’t looking for a new car but the price was right and the team went out their way to make me comfortable. They didn’t push find the perfect car. I wasn’t looking for a new car but the price was right and the team went out their way to make me comfortable. They didn’t push any car at me to to get me to buy a car, they just wanted me to have the car I wanted More
Hands down the best service and hassle free experience I have ever had at a dealership. The purchase was fast and easy. I am very thankful and satisfied. have ever had at a dealership. The purchase was fast and easy. I am very thankful and satisfied. More
Honestly, the individuals that work at this dealership are by far the best! I bought a car from them originally and when it failed me, due to issues completely out of the dealerships hands, they helped me are by far the best! I bought a car from them originally and when it failed me, due to issues completely out of the dealerships hands, they helped me get into a newer vehicle and packaged it up beautifully! The salesman, managers and customer service reps are so kind. I never worry about being disrespected or mistreated or scammed. Best in the business! More
Chris was great. Very accommodating, friendly and professional. All the people I had contact with was great. Would recommend this to anyone interested in a car professional. All the people I had contact with was great. Would recommend this to anyone interested in a car More
Chris and the whole Crain team was professional. They helped me find a car that is practical, inexpensive, and fantastic. They gave me the best bargain for my car and made sure I was comfortable while wa helped me find a car that is practical, inexpensive, and fantastic. They gave me the best bargain for my car and made sure I was comfortable while waiting. More
Collin and his manager Paul were fair, friendly, not pushy and quite easy to work with. If and when I purchase another vehicle, I hope it’s from them. Thank you. pushy and quite easy to work with. If and when I purchase another vehicle, I hope it’s from them. Thank you. More