Crain Kia of Fayetteville

These people were absolutely clueless and to make matters worse I identified an issue with the car 5 minutes into the drive home and called them immediately. They told me that I bought the car as is. It to worse I identified an issue with the car 5 minutes into the drive home and called them immediately. They told me that I bought the car as is. It took going back and forth 4 times to get them to fix it and accept responsibility. They recorded the mileage that was on the car incorrectly and after many frustrating calls back and forth they where they antagonized me they never did get the title to me and implied this was my fault too. I would never buy from them and would discourage anyone else from even thinking about it. They had people who were new explaining/not adequately handling the transaction and de t me away to return later to complete the deal. The absolute worst they rethey gave me the. Wrong car fax and they recorded my contact information and had some poor flunky drive an hour and a half out to my home unannounced to get me to sign new paperwork. Unbelievably unprofessional! More

We had a great experience at Crain Kia buying our new telluride! Collin and the whole team were very wonderful and easy to work with telluride! Collin and the whole team were very wonderful and easy to work with More

There were helpful and friendly people there willing to help make my car buying experience quick and easy. I would buy from there again for sure. help make my car buying experience quick and easy. I would buy from there again for sure. More

A fantastic purchase experience! Brett Kirby was awesome and made this purchase easy and enjoyable. Everyone was professional and personable! This was definitely the best and easiest car buying experience I and made this purchase easy and enjoyable. Everyone was professional and personable! This was definitely the best and easiest car buying experience I’ve ever had. More

Everyone was very friendly. Brett was very knowledgeable about the vehicle. He was able to answer all of our questions about the vehicle. He called a couple of days later to check on things, which was nic about the vehicle. He was able to answer all of our questions about the vehicle. He called a couple of days later to check on things, which was nice. More

I am grateful for all of the support I received from Adrian. He helped me choose the right car for me and I love it!! Thank you all so much. Adrian. He helped me choose the right car for me and I love it!! Thank you all so much. More

Purchased a new Telluride Nightfall Edition. Had to wait several weeks for floor mats to arrive. Also the paperwork to actually register the vehicle was sent certified mail and I was not aware of that. I fi several weeks for floor mats to arrive. Also the paperwork to actually register the vehicle was sent certified mail and I was not aware of that. I finally called the dealership and the sales person sent me the tracking number. Just a lot of follow up on my end.. More

They really help me out in that when I was in a pinch. They did something I didn't think was possible. They got my business from now on out. Thank you Chris Rogers you really helped me out bud. pinch. They did something I didn't think was possible. They got my business from now on out. Thank you Chris Rogers you really helped me out bud. More

Had a great experience! Our sales rep Adrian was great. We purchased a vehicle that had been traded in only the evening before and he expedited the inspection process so we could take it home the same day. We purchased a vehicle that had been traded in only the evening before and he expedited the inspection process so we could take it home the same day. More

Amazing staff and great customer service! I will definitely refer friends and family. The vehicles are very well priced and management will do their all to make sure you are more than happy definitely refer friends and family. The vehicles are very well priced and management will do their all to make sure you are more than happy More