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Crain Kia of Fayetteville

Fayetteville, AR

3.3
659 Reviews

3195 N. College Ave

Fayetteville, AR

72703

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Showing 659 reviews

January 09, 2019

Full price slow service Key got stuck in the ignition. 6 days and 682 dollars later I find out they charged me 150 more for part than Kia.com More

by Rzbk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Fertig
Feb 05, 2019 -

Crain Kia of Fayetteville responded

Hello, My name is Douglas Steele and I'm the GM at Crain Kia of Fayetteville. I'm sorry we took a little longer than what would seem to be normal. The online prices that you mentioned are going to be lower. They are there for shops and do it your selfer's. The dealerships use part warehouses and with that comes mark up at each level, thus the higher prices. We do stand behind our work and workmanship so there is some piece of mind there. I do appreciate your business and I wanted you to know the reason behind the price differences. Take care and let me know if you have any issues. 479-387-9000

January 05, 2019

Great prices Very polite and answer all questions. Great prices on pre owned vehicles. Great customer service. No pressure sales. Will recommend to family and frie More

by Jr2019
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Lackey
January 01, 2019

Pleased I am very please with the service we receive at Crain Kia. We started using their service department when it was still Superior Kia and have continued More

by Kia driver, RA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody
December 29, 2018

Always treated well here The people at this dealership are extremely helpful, kind, and fair. After a small misunderstanding they went above and beyond to make sure I got my c More

by Airjohnny
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service team, Terry Vanderent
December 26, 2018

New Car experience Andy the salesman did everything in his power to make it possible for this car purchase. He will do all he can to help you get into another vehicle. More

by NewcarbuYer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nichols
December 24, 2018

It was a great experience They were super nice and helped me get into a car, I really appreciate them. I would definitely recommend going here for a great experience More

by magen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Lackey
December 24, 2018

The crain kia fam When i bought my car everyone involved were very friendly and helpful. I got a sweet deal on the car i traded in and was able to work out the best pay More

by Purdie64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody, red, Douglas Steele, Desmond Lackey
December 23, 2018

Excellent service! The staff was very professional, helpful and friendly. They went above and beyond to take care of me. They surpassed my expectations and I highly re More

by CYNTHIABUSSE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Huebner, Adam Jordan and Cody
December 22, 2018

Better appointment app needed While the service I received was fine, I had trouble getting an appointment. I made two separate attempts on the website (after receiving a mailing wi More

by Oyarsa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I don’t remember any names.
December 16, 2018

Quick and easy. Every one is very efficient and courteous. I was even walked to my car when I was leaving and opened my car door for me. More

by anns123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cody was the employee I had the pleasure to deal with more than once. Sorry I do not know his last name.
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