Back

Crain Kia of Fayetteville

Fayetteville, AR

3.3
659 Reviews

3195 N. College Ave

Fayetteville, AR

72703

Directions

By Type

Showing 659 reviews

December 16, 2018

Everything Worked Out Had an issue with Crain after their buyout of Superior Kia, but Douglas Steele, the general manager, stepped up and handled everything beyond my expec More

by Keven
Customer Service
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Douglas Steele
Dec 17, 2018 -

Crain Kia of Fayetteville responded

Hello, My name is Douglas Steele and I am the GM of Crain Kia of Fayetteville. Can you please call me to discuss this issue. I had no knowledge of it until now. There are only 2 former Superior employees that still work here to my knowledge. I will help you out if you will contact me. 479-387-9002 or my cell 479-200-4078. Thanks!!

December 16, 2018

Service I try to never get my car serviced anywhere but here, where I bought it. They are always so nice and efficient. This time my car also had a couple of More

by GUINNMOM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Desmond Lackey, Andrew Nichols, Chris Fertig, Terry Vanderent, Josh Pierce, Nora Jacobo, "TIGER" BRANDON ANDREWS
December 15, 2018

Car serviced. Chris was very helpful and polite. Good experience and car was washed. Chris made suggestions that were helpful. Will be back for next service when du More

by Peanut41
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris in service. , Chris Fertig
December 13, 2018

maintenance checkup The staff was quite thorough at informing me of options to pursue (such as new wiper blades, fuel induction test) in addition to the standard six-mont More

by DEDMARK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Huebner (who gave me his business card). There were a couple of others in the service department who spoke with me but I don't know their names.
December 12, 2018

Friendly and Considerate Service Andrew was very knowledgeable and helpful. His professionalism was greatly appreciated during this process. I will definitely send my friends and fami More

by megtay86
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Andrew Nichols
December 10, 2018

Great service Had oil change done and they were fast and friendly. Cheaper than moat places I've gone as well. Will be back for sure. Service department was great. More

by Shelly78
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas Hale
December 07, 2018

Just got first oil change Good service.i decided to walk to a store while I waited. It was 30 out and cold. When they called to say it was ready i told them I would would head More

by Cwilliams
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Fertig, Nick Adams
December 02, 2018

Great service and atmosphere Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and anot More

by CARLINDABROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thomas ~ Service Manager
November 30, 2018

General maintenance I thought Chris Huebner was very attentive to the things on my car that needed to be fixed & explained what was being done & what it would cost. I wou More

by Cargal sascha123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Hueber
November 30, 2018

Excellent service Brought the vehicle in for two recalls and an oil change. Service dept employees were very professional, friendly, and knowledgeable. I would defini More

by Happycustomer
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service dept
...
59
...