Crain Kia of Fayetteville
Fayetteville, AR
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Everything Worked Out Had an issue with Crain after their buyout of Superior Kia, but Douglas Steele, the general manager, stepped up and handled everything beyond my expec Had an issue with Crain after their buyout of Superior Kia, but Douglas Steele, the general manager, stepped up and handled everything beyond my expectations! This level of customer support is fantastic and I couldn't be happier with how things are headed under this new management. Thank you again for your dedication to your customers, I'll be coming back and telling others to do the same. :) More
Service I try to never get my car serviced anywhere but here, where I bought it. They are always so nice and efficient. This time my car also had a couple of I try to never get my car serviced anywhere but here, where I bought it. They are always so nice and efficient. This time my car also had a couple of recalls - they gave me a loaner even knowing that I was going to put lots of miles on it. They go out of their way every time to take care of whatever I need. More
Car serviced. Chris was very helpful and polite. Good experience and car was washed. Chris made suggestions that were helpful. Will be back for next service when du Chris was very helpful and polite. Good experience and car was washed. Chris made suggestions that were helpful. Will be back for next service when due. More
maintenance checkup The staff was quite thorough at informing me of options to pursue (such as new wiper blades, fuel induction test) in addition to the standard six-mont The staff was quite thorough at informing me of options to pursue (such as new wiper blades, fuel induction test) in addition to the standard six-month maintenance checkup/oil change that I was having done. They didn't do anything without consulting me first and explaining it. More
Friendly and Considerate Service Andrew was very knowledgeable and helpful. His professionalism was greatly appreciated during this process. I will definitely send my friends and fami Andrew was very knowledgeable and helpful. His professionalism was greatly appreciated during this process. I will definitely send my friends and family here in the future. More
Great service Had oil change done and they were fast and friendly. Cheaper than moat places I've gone as well. Will be back for sure. Service department was great. Had oil change done and they were fast and friendly. Cheaper than moat places I've gone as well. Will be back for sure. Service department was great. More
Just got first oil change Good service.i decided to walk to a store while I waited. It was 30 out and cold. When they called to say it was ready i told them I would would head Good service.i decided to walk to a store while I waited. It was 30 out and cold. When they called to say it was ready i told them I would would head that way I was walking back. They picked me up and I was very happy! More
Great service and atmosphere Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and anot Thank you for really great service. The guys are friendly And take the time to listen and care about concerns. Love that I got a loaner car and another service date the guys washed my car and vacuumed and that is wonderful service! The service makes the dealership #1. Will highly recommend. Thank you again! More
General maintenance I thought Chris Huebner was very attentive to the things on my car that needed to be fixed & explained what was being done & what it would cost. I wou I thought Chris Huebner was very attentive to the things on my car that needed to be fixed & explained what was being done & what it would cost. I would take my car there again when’s it needs anything. More
Excellent service Brought the vehicle in for two recalls and an oil change. Service dept employees were very professional, friendly, and knowledgeable. I would defini Brought the vehicle in for two recalls and an oil change. Service dept employees were very professional, friendly, and knowledgeable. I would definitely recommend them! More






