Crain Kia of Fayetteville - Service Center

Took my car in to get air conditioner fixed. They took time to explain what was wrong and got me fixed up and running in just a couple of days. Anytime I’m here to get vehicle serviced or buy on They took time to explain what was wrong and got me fixed up and running in just a couple of days. Anytime I’m here to get vehicle serviced or buy one, they go out of their way to take care of us and make us feel like family. Do To this great customer service, my daughter is using them to purchase her next vehicle. More

Great wonderful good work and awesome people and place neatness great mechanics great workers nice neatness great mechanics great workers nice More

Jacob and the guys I the service department are top shelf. Very attentive, fast and friendly. Have talked to Jacob a few times on the phone, always helpful. shelf. Very attentive, fast and friendly. Have talked to Jacob a few times on the phone, always helpful. More

I went to the dealership on Monday, June 8, 2020 for an oil change, tire rotation, and multi-point inspection. Trevor Batlle, the service advisor pulled my car into the shop. My tires were switched on me oil change, tire rotation, and multi-point inspection. Trevor Batlle, the service advisor pulled my car into the shop. My tires were switched on me. The tires that I had on looked blacker and newer than the ones that were put back on. I stopped at a tire shop before I took the car in to Crain KIA to have my tread measured. I had 7/32 and 8/32 tread. Trevor said my tires measured 6/32 and 7/32 when I was about to leave the service department.. I took my car into the tire shop that inspected my tires before and he said I had 6/32 and 7/32 tread depth. Trevor also closed the garage door when he pulled my car into the garage. The other two doors were open with vehicles inside. The temperature was 85 degrees outside. That also puts a damper on things since the garage door was closed. They also took one box from me which had two gallons of milk in it, cottage cheese, sour cream, french onion dip, and cream cheese.. We need honest and truthful employees. I had also bought a car from Crain KIA Fayetteville in 2019 and still wasn't treated fair. More

2014 Ford Edge My husband and I were in the market for a bigger vehicle, as we will be adding a new member in March. I had always loved the Edge and had wanted to te My husband and I were in the market for a bigger vehicle, as we will be adding a new member in March. I had always loved the Edge and had wanted to test drive one. Crain Kia has always done my oil changes with my old car and it was time for a oil change so while there, we went and looked at the Edge. I fell in love with it and Crain was able to work with what I wanted my payment and helper us out so much. I highly recommend Crain for all services! Thank you, The Greens More

Very helpful Crain Kia was very very helpful and pleasant to work with. I am a college student at the University of Arkansas, and they were able to drop me off and Crain Kia was very very helpful and pleasant to work with. I am a college student at the University of Arkansas, and they were able to drop me off and pick me up when my car was ready. I will continue to go to them for any services! Only thing I was bummed about was that my car wasn’t washed when I came back to pick it up. Otherwise I would’ve given them a 5 star! More

Quick and easy Everyone is very helpful, courteous and friendly! Helpful and courteous. The employee I've dealt with the most is Cody in the service department. Als Everyone is very helpful, courteous and friendly! Helpful and courteous. The employee I've dealt with the most is Cody in the service department. Also I'm very pleased that every time I take my car in for service, the service people vacuum it out. Very helpful as I'm extremely busy. More

Great service I have been extremely pleased with the service I’ve received. Everyone is friendly and helpful. I feel they do their best to take care of my vehicle I have been extremely pleased with the service I’ve received. Everyone is friendly and helpful. I feel they do their best to take care of my vehicle maintenance More

Pleased I am very please with the service we receive at Crain Kia. We started using their service department when it was still Superior Kia and have continued I am very please with the service we receive at Crain Kia. We started using their service department when it was still Superior Kia and have continued for several years and plan to continue to do so. The current service writer, Cody is very professional and friendly. He has never been “pushy”, but listens to what I need. Thanks More