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Crain Kia of Fort Smith
Fort Smith, AR
167 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 167 reviews
May 22, 2013
I have been very reluctant in the past to purchase a vehicle, especially at a dealership. But, my experience with the folks at Breeden has changed my whole outlook!! I was treated with the utmost respec vehicle, especially at a dealership. But, my experience with the folks at Breeden has changed my whole outlook!! I was treated with the utmost respect and Nigel was dedicated!! I have told every person I could about my experience with them! I have never been more comfortable with a purchase in my life!! I thank these men so much for their consideration! From now on, this will be the only place I will go to buy a vehicle! Thank y'all so much!! More
by Jlynn7969
Employees Worked With
Charles, Jeff and Nigel!!, Charles Burton, Nigel Slater
May 16, 2013
Coy was supportive and positive when he knew I was test driving other vehicles. He was respectful of my time and did not pressure me about price and financing. This was so welcoming to me as 3 other dealer driving other vehicles. He was respectful of my time and did not pressure me about price and financing. This was so welcoming to me as 3 other dealerships I had visited that day had worn me down with their negativity towards other makes and models and pricing. He asked only one question about pricing when I test drove and that was 'what is your budget or target price?' 10 days later I made my decision to buy a kia. Firstly, because I really liked all the features it offered for the price and secondly because of the no hassle, no pressure service I received from the sales associate. I highly recommend them. More
by Melissaded
May 08, 2013
Chris Kopp was our salesperson for the purchase of our new KIA Soul. Chris was very personable and made our purchase go so smoothly. While very informative about the vehicle, he was pleasant and allowed new KIA Soul. Chris was very personable and made our purchase go so smoothly. While very informative about the vehicle, he was pleasant and allowed us to make the decision on our own, without high sales pressures. Thanks for an easy pleasant experience. The Reeders More
by salicia
May 03, 2013
We had not bought a car for the 2 of us in over 10 years. This experience was great from the moment we hit the lot. Cris was great by listening to the things we wanted and didn't want and showed us several o This experience was great from the moment we hit the lot. Cris was great by listening to the things we wanted and didn't want and showed us several options to choose from. Have met lots of the people who worked there and they were all extremely friendly and easy to work with. They went above and beyond to help us out and make it a great experience! Thanks so much! More
by dobidanny
Employees Worked With
Karl Wickbolt, Charles Burton
April 30, 2013
Coy Jones was so pleasant that you could not help but enjoy the sales. He listened to what we wanted and came up with the right fit for us and then took the time to show us how to use everything. Was jus enjoy the sales. He listened to what we wanted and came up with the right fit for us and then took the time to show us how to use everything. Was just GREAT!!!! More
by granny11
April 30, 2013
Chris was very helpful and informative and I enjoyed doing business with him and the overall staff at Breeden. Breeden is a very relaxed homey atomsphere. Thank you doing business with him and the overall staff at Breeden. Breeden is a very relaxed homey atomsphere. Thank you More
by juliebeth50
Employees Worked With
Charles Burton
April 03, 2013
The service department is great, they are always very nice and professional. I plan on doing more business here in the near future, hopefully buying a new 2014 Sedona! nice and professional. I plan on doing more business here in the near future, hopefully buying a new 2014 Sedona! More
by amkirk
March 10, 2013
Coy has completely changed my mind about car salesmen all together. He was friendly, knowledgeable, and really worked hard to get us into a great car. Charles also went the extra mile to help us work out a f together. He was friendly, knowledgeable, and really worked hard to get us into a great car. Charles also went the extra mile to help us work out a few kinks with financing. Overall, both Charles and Coy were great to work with, and I'll definitely be going back when it's time to trade! More
by j0shj0nes
Employees Worked With
Charles Burton
June 24, 2012
This was the easiest car purchase I have ever made. Everyone was exceptionally friendly, knowledgeable, helpful and non pressuring. I most appreciated the fact that Coy got in the car with us before we Everyone was exceptionally friendly, knowledgeable, helpful and non pressuring. I most appreciated the fact that Coy got in the car with us before we left to make sure that we knew how to use every function and button in the car. I've never had anyone do that before. It was a pleasant experience overall. More
by taralanders
Employees Worked With
Charles Burton
May 15, 2012
I've worked in the offices of three car dealerships, and one mobile home dealership in my long life so I have a lot more experience with financing than most people and I knew going in I had weak credit. I one mobile home dealership in my long life so I have a lot more experience with financing than most people and I knew going in I had weak credit. I didn't have bad credit but I hadn't had a loan in eight years so there wasn't much for lenders to go on. They judge you based on what your activity looks like, and I had none that would show up on the credit reports. My own bank turned me down. First the fun part... a lot of people don't know this, but when you buy a big ticket item like a car, they're supposed to treat you like royalty from the time you arrive until you leave the premises.... any more only about half of them even try and Chris Kopp succeeds. He is an excellent listener. He asks the right questions to get clear on what you want, then he shows you the cars that meet your needs. I cannot vouch for any other sales reps there, but my hand to God, I've known and worked with many sales reps and I trust Chris Kopp. Based on my experience - still, as wonderful a sales rep as Chris is, if your credit isn't picture perfect, the reason you go to Breeden Kia is their finance man, Charles Burton. He's either a genius or a magician, or he's both. Remember, I have just slightly better than bad credit... drum roll please.... I was expecting high compound interest on an over priced, high mileage car.... drumming.... and Charles got me... drumming speed increases..... 5.69% simple interest, and low payments on a good price, on my brand new 2012 Kia Forte! :) I was supposed to feel buyers remorse three days after the purchase. That's what we all tend to do. Only I didn't. It's been six days and I'm still amazed to watering eyes when I relive that deal... Oh. My. God. After a lifetime of watching deals get done.... the best financing deal I ever saw was MINE. (doing Snoopy's happy dance of joy joy!!) So.. I recommend that you get to Breeden Kia and you insist upon dealing only with Chris Kopp for your sales rep, and Charles whatever his last name is... oh that's right, Charles Burton - has got to be your finance man. If either of them is taking a day off, go back when they're both there. Tell them Lollie Dot Com sent you and she wants the sales manager to DECIDE ALREADY... and when he hears that the color will drain from his face and he will tell you why that scares the heck out of him. Then you will laaaaaugh!!! P.S. I changed my name to my website because it prevents suicides. :) More
by LollieDotCom
Employees Worked With
Charles Burton
