Crain Volkswagen of Fayetteville

Very professional. Courteous and competent staff. Did a great job of keeping us up to date with progress. Thanks! Courteous and competent staff. Did a great job of keeping us up to date with progress. Thanks! More

I have no complaints. Employees were professional and helpful. Service on my car didn’t take long. Employees were professional and helpful. Service on my car didn’t take long. More

Great service representative experience. Unfortunately, car was returned with dirt/grease on the carpet and around the hood. Unfortunately, car was returned with dirt/grease on the carpet and around the hood. More

The information about all of the service items was not forwarded from the check-in representative to the service technician or the check-out representative. forwarded from the check-in representative to the service technician or the check-out representative. More

I have been going to Crain VW for 5 years now because the service department is always very helpful no matter how busy they are. service department is always very helpful no matter how busy they are. More

Best service guys in all of NWA I will always have my car serviced here serviced here More

Everyone was extremely nice and helpful. They answered all my questions. While working on my car they offered to take me where I needed to go and come back to get me when it was finished. A They answered all my questions. While working on my car they offered to take me where I needed to go and come back to get me when it was finished. Also at lunchtime (because I stayed there) they offered to give me a ride to get some food. They also kept me updated on how everything was going. The lobby had plenty of comfortable seats. More

Fast, friendly, and excellent service. Waiting area was very nice. Thanks so much for the great work - will be back! Waiting area was very nice. Thanks so much for the great work - will be back! More

Nice team. The response to take care of a recall fix was quick after having to wait for over a year. And, they really like my 2013 R1! The response to take care of a recall fix was quick after having to wait for over a year. And, they really like my 2013 R1! More

Great customer service from start to finish. Made the process simple and stress free. Would recommend to family and friends! Made the process simple and stress free. Would recommend to family and friends! More