
Crain Volkswagen of Fayetteville
Fayetteville, AR

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1,042 Reviews of Crain Volkswagen of Fayetteville
Good timely service in handling a manufacture warranty recall. Schedule an appointment, was in and out within an hour. Would have awarded 5 stars put some operator setting (seat position, steering wheel, recall. Schedule an appointment, was in and out within an hour. Would have awarded 5 stars put some operator setting (seat position, steering wheel, radio, driving mode) were changed. More
Service dept was under staffed and not competent to fix ID4. Crain sold a car they couldn’t service. Car was in the shop for 7 months and 3 weeks. Ridiculous ID4. Crain sold a car they couldn’t service. Car was in the shop for 7 months and 3 weeks. Ridiculous More
Great service department. My Audi dealer is over 100 miles away so Crain has been a life saver for day to day service. They can also do some diagnostic work for me, which is g My Audi dealer is over 100 miles away so Crain has been a life saver for day to day service. They can also do some diagnostic work for me, which is great! More
The service department is always so helpful and accommodating. I have never encountered any issues when scheduling my monthly or annual maintenance for my vehicle that was purchased there. accommodating. I have never encountered any issues when scheduling my monthly or annual maintenance for my vehicle that was purchased there. More
It was a quick process to get my used car. Would have liked all the fluids topped off. And I still need them to check out my headlights (they have condensation in them). Would have liked all the fluids topped off. And I still need them to check out my headlights (they have condensation in them). More
I am over VW all together! I bought a brand new VW in 2022 and I did not get what I am still paying for. I've contacted the dealership and VW Customer Care without resolution. I bought a brand new VW in 2022 and I did not get what I am still paying for. I've contacted the dealership and VW Customer Care without resolution. Ready to sell for something that is reliable and a brand that cares about it's customers. Mack and Andrew do their best but they cannot fix what VW will not support them to fix. More