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Crater Lake Ford
Medford, OR
210 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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210 Reviews of Crater Lake Ford
February 22, 2019
Henry Olsen saved me money Henry recognized that my defunct battery might be within warranty and verified that it was. He took care of getting it checked and got me a new batt Henry recognized that my defunct battery might be within warranty and verified that it was. He took care of getting it checked and got me a new battery. More
by zach
Employees Worked With
Henry Olsen
Helpful February 21, 2019
Steering rack replaemnet I was advised at the oil change of a failing steering rack.. The car was unsafe to drive. The replacement was completed in two days with a new steeri I was advised at the oil change of a failing steering rack.. The car was unsafe to drive. The replacement was completed in two days with a new steering pump. More
by ghhull
Employees Worked With
Justan Hoover
February 21, 2019
As good as it can get Nate in the shop was simply wonderful. A very knowledgeable young man with a certain quiet dignity. Dave Hines, who took care of his customer 7 months Nate in the shop was simply wonderful. A very knowledgeable young man with a certain quiet dignity. Dave Hines, who took care of his customer 7 months after the sale, no question of him doing that. Everyone I have had contact with is positive and seem to like their jobs. It shows in customer service. Thank you. And please recognize your sweet shuttle driver, Sally. I'm sure she has to put up with a lot of disgruntled people as a part of her job. She is an absolute treasure! More
by fish
Employees Worked With
david hinea
February 10, 2019
Sales and Service Department While purchasing my vehicle the sales team was very thorough in explaining all options, present and future. The service department is very thorough as While purchasing my vehicle the sales team was very thorough in explaining all options, present and future. The service department is very thorough as well, making sure your vehicle is in top condition. Thank you very much for you help and services. More
by Sterling 2014
Employees Worked With
Justan Hoover, Jeremy Taylor, Russell Turner
February 03, 2019
7th vehicle....more to come I’ve been buying vehicles from Dick Dahl for nearly 10 years. He’s always treated me fair and made the process seem more like a deal between friends. I’ve been buying vehicles from Dick Dahl for nearly 10 years. He’s always treated me fair and made the process seem more like a deal between friends. The management is considerate and listened to my needs in negotiating the deal. I love buying from Crater Lake Motors! More
by DaveT
Employees Worked With
Dick Dahl
January 16, 2019
Great experience! Really appreciated our salesman Tom and his help as we bought our car! He was not pushy and straight forward when he answered our questions. He was al Really appreciated our salesman Tom and his help as we bought our car! He was not pushy and straight forward when he answered our questions. He was also very patient with our children! More
by Wm
Employees Worked With
Tom , Jeremy Taylor
January 13, 2019
Everything and more was taken care of The heater core, radiator, sun roof drain and oil change all in four days Parts for a 20 year old car are not easy to find but they did it! Nathan ke The heater core, radiator, sun roof drain and oil change all in four days Parts for a 20 year old car are not easy to find but they did it! Nathan kept me informed of its progress, thank you. More
by Lincon owner
Employees Worked With
Nathan Niemeyer
January 12, 2019
Oil change tire rotation Nate was awesome in explaining everything to me and honest about the waiting time! He was friendly and very informative!! Everyone greeted me with a s Nate was awesome in explaining everything to me and honest about the waiting time! He was friendly and very informative!! Everyone greeted me with a smile and a hello which is very important in customer service! More
by Mazda372
Employees Worked With
Nate
January 08, 2019
2004 SD 6.0l gets new batteries and auto hubs checked New Motorcraft batteries brought my family 2004 SD 6.0l back to life. Price with rebates of $75.00 was great also. A tow warranty offered by Ford if d New Motorcraft batteries brought my family 2004 SD 6.0l back to life. Price with rebates of $75.00 was great also. A tow warranty offered by Ford if dealer installed is a plus also. 4x4 auto hub solenoid was ordered , received, and installed with great results. 4x4 auto function is back to Ford's High Standard. Service Rep. Jason Garrard's exceptional customer service made this all happen. FOMOCO and Lithia should recognize the high standard Jason has set for other rep/sales to achieve. This makes for good customer returns to service and newer vehicle purchase. Maybe a new/newer F350 Dually for Rv'ing. Jason thank you very much. Kent Szpak and family. More
by Kent
Employees Worked With
Jason Garrard
January 07, 2019
The service managers were exceptional. Our vehicle was damaged from the factory, Jim Stadtfield reviewed the evidence and determined what the problem was and then took action to get it reso Our vehicle was damaged from the factory, Jim Stadtfield reviewed the evidence and determined what the problem was and then took action to get it resolved. More
by Customer
Employees Worked With
Jim Stadtfield serving director. Jim went out of his way to make sure our vehicles were taken care of.
