Crenshaw Hyundai

Our experiance with Crenshaw Hyundai was extremly nice Our experiance with Crenshaw Hyundai was extremly nice and very rewarding! We were greated by Mr. Tony Posey who made us feel welcome and very muc Our experiance with Crenshaw Hyundai was extremly nice and very rewarding! We were greated by Mr. Tony Posey who made us feel welcome and very much at ease, he took time to listen to our concerns and never rushed us into any decisions. Upon discovering that the car we wanted was not in their inventory, they shopped other dealerships until finding the one we were looking for; tuxedo gray with all the bells and whistles. As it was now time to negotiate we thought the gloves would now come off but, to our amazement it was the easiest part of our experiance. We simply told them what we were willing to pay and the monthly payments that we were comfortable with and they found a way to make it happen. Not only did they give us TOP DOLLAR on our trade in but, were able to find an interest rate of approx. 1/2 of what we had been quoted at other dealerships. After all the papers were signed they escorted us into the service department for a personal introduction to the people who would help us maintain our "2013 Hyundai Elantra". I would highly recommend, to anyone interested, in finding a GREAT vehicle with EXCEPTIONAL gas mileage to Crenshaw Hyundai for a different car buying experiance. Sincerely, Vickie Young More

I wanted to purchase a new 2012 Hyundai Tucson LTD for export and had all along been in contact with Chris Moore in order to negotiate a deal. When I finally went back yesterday to finalize the price minu export and had all along been in contact with Chris Moore in order to negotiate a deal. When I finally went back yesterday to finalize the price minus sales tax/highway use tax, I was met by an ignorant, arrogant fool whose name I don't remember, who kept insisting that there was no way I could get a vehicle from their dealership without paying HUT. I left the dealership and contacted DMV, North Carolina Department of Revenue and a car dealership with many years experience in motor vehicle export, and was told I could purchase any vehicle in the state of North Carolina without a title, and the dealership only had to issue a so-called MCO (Manufacturers Certificate of Origin) that would enable me to avoid the HUT. Armed with this solid info, I went back to the dealership today, but was met with a display of ignorance, arrogance and suspicion from the staff, to the effect I was told in no uncertain terms, I might as well look elsewhere for a deal as there was no way Crenshaw Hyundai could sell me the vehicle without paying HUT. I've now made a deal with another Hyundai dealership for much less and without having to pay HUT. More

I got a quote from Crenshaw that was significantly higher than several competitors. When asked why their MSRP was significantly more expensive than the MSRP calculated on the Hyundai website, the sales mana than several competitors. When asked why their MSRP was significantly more expensive than the MSRP calculated on the Hyundai website, the sales manager told me in an email that "Those msrp and invoice don't figure destination fees. That is the fee that is added to the invoice to get the car from the port to the dealerships. The reason they are not included on the website because they are different all over the country. It cost more to get a car to New York than it does to the North carolina and the fees different in each region." In case you're not aware, the freight charge that's calculated in the MSRP is specifically for transport within the US. The cost to ship the car from the factory is part of the invoice price the dealer pays. Any additional "destination fee" added to the MSRP is also known as "extra profit." What does it take to earn my business? Start with not lying to me. More

I owed a 1999 Nissan Pathfinder (which I loved) that needed traded in on a new car. I really wanted the Elantra and had a very hard time finding the one with the color and interior I wanted. I stumble needed traded in on a new car. I really wanted the Elantra and had a very hard time finding the one with the color and interior I wanted. I stumbled upon Crenshaw, made a phone call, and they kept in contact (with no pressure) until they found what I wanted. As it turns out, by the grace of GOD, I not only got the car I wanted but a lot of added "bells & whistles" for the exact price I could afford. Thank you Craven & Chris. God Bless and Good Job! More

David was great to work with. He answered our questions and we felt really comfortable with the entire experience.They are a great bunch af guys. My co-workers recommended Crenshaw after their similar purs and we felt really comfortable with the entire experience.They are a great bunch af guys. My co-workers recommended Crenshaw after their similar purschase. We LOVED Tasha the Wheaton Terrier "mascot" What made it even sweeter, She is a rescue dog. I will send friends and family or anyone wanting a Hyundai. Thanks guys!! More

What a bunch or arragant xxxxxxx with absolutely no knowledge of their products. Never seen a business owner treat customers so bad. While I was there I also saw the owner practically assault a custo knowledge of their products. Never seen a business owner treat customers so bad. While I was there I also saw the owner practically assault a customer over nothing and then the police showed up. Something is really off with the dealer and its owner. Kris More

My 2009 Hyundai Accent (23,000 miles) had battery problems twice, battery would just die for no reason, had to be jumped. Drove it to Crenshaw dealer where I'd bought the car, for full diagnostic, b problems twice, battery would just die for no reason, had to be jumped. Drove it to Crenshaw dealer where I'd bought the car, for full diagnostic, but battery tested ok, having been charged by the drive from Carrboro to Burlington. Was advised to have car towed if battery problem happened again. August 23rd, had same battery problem and had car towed to nearest Hyundai dealer. Battery was still under warranty by two days, having bought the car Aug. 25, 2009. This was disputed, however, by the Crenshaw dealer service department person I spoke with on the phone, saying that the car had been in service since Aug. 22, 2009, the date they got the car and so 'there was nothing they could do' and I'd have to purchase a new battery, being late on warranty by one day (except I wasn't.) I told Crenshaw serviceman 'Bill' that this was unacceptable and he still refused to OK a new battery. The Sport Durst Hyundai dealer, however, after some thought, decided to replace my battery under warranty, and washed my car as a free service! I was severely disappointed in Crenshaw's response for their unbelievable runaround and 'nothing we can do' attitude, so I give them the lowest possible rating. More

The Best dealer I ever bought a vehicle from. No pressure andthey have the best service department.The salesman was very knowledgeable and I felt comfortable. no pressure!!! andthey have the best service department.The salesman was very knowledgeable and I felt comfortable. no pressure!!! More

The reason for this review is to warn every person that is thinking about buying a new Hyundai to go somewhere else. First, our salesman knew absolutely nothing about the product he was selling. I knew mor is thinking about buying a new Hyundai to go somewhere else. First, our salesman knew absolutely nothing about the product he was selling. I knew more about his product just from internet research than he did. The sales manager was very very arrogant. My wife and I had just been through bankruptcy so we felt like we didn't have a lot of choices of where we could trade vehicles. Second, when we got home and looked at the papers good it appeared we had been the victims of 'bait and switch' because the final price on our contract was nearly two thousand dollars more than what we were quoted, and we had our quote in writing. Feeling like it may have been a simple mistake we went back and showed the sales manager the apparent mistake. He tried to tell us we didn't know what we were talking about, but numbers don't lie. He refused to even try to understand our position. Third, we decided to write a letter to the general manager, thinking surely he would reasonable. We made no threats in our letter, none. His reply was very aggressive. Among his reply was the line, "you need to watch who you accuse of cheating". Sounds like a threat don't it? Fourth, they have little stickers beside the MSRP sticker. When I asked about it the sales manager told me that the federal government makes them put them on. I have since talked to a salesman at Sports Durst in Durham. He told me Sports Durst don't use them and the dealers that do only use them as a way to jack up their profits. I will never darken their door step again. I hope you will take my advice and shop somewhere else. More

Simply saved 6k by going to Bob Dunn. Tried to rip me off on trade. Arrogant trade manager with too much mouth. Never will I return. on trade. Arrogant trade manager with too much mouth. Never will I return. More