Crescent Ford

I have been taking my Escape to this dealership since I bought it in 2021. I am very pleased with the service, the professionalism of the staff, the time my service has taken and the fairness of the costs. bought it in 2021. I am very pleased with the service, the professionalism of the staff, the time my service has taken and the fairness of the costs. More

The team at Crescent Ford made my buying experience very smooth. From installing the bedliner to helping me decide between a PPF or ceramic coat to protect it. They even brought the truck to the ceramic coa smooth. From installing the bedliner to helping me decide between a PPF or ceramic coat to protect it. They even brought the truck to the ceramic coater and back. Best new car buying experience I have ever had. More

We always have a good experience with Hap and the rest of the Crescent staff.. the Crescent staff.. More

I have all my service work done and have been very pleased. Since they changed their online service scheduler, I have not been able to schedule my service appointments online. I’m somewhat surprised t pleased. Since they changed their online service scheduler, I have not been able to schedule my service appointments online. I’m somewhat surprised they switched scheduling systems without testing them thoroughly first. More

I was their repairs only! My family members have made purchases here in the past and says the service is good! My family members have made purchases here in the past and says the service is good! More

Fast, efficient and treat you like family. I use Crescent ford exclusively for all my vehicle needs . I use Crescent ford exclusively for all my vehicle needs . More

My car has been taken to this dealership for service 4 times this year 2023 for issues under the hood, such as faulty wiring, ignition coli burning up, Serpentine belt breaking, to now transmission warnin times this year 2023 for issues under the hood, such as faulty wiring, ignition coli burning up, Serpentine belt breaking, to now transmission warning and engine warning light. The service person Sean has informed me that it was due to a light strip being installed incorrectly that was professionally done to now magically wired being cut while the vehicle was in their possession. When asked to view camera footage of the time it was there I was denied and told to pickup my vehicle they would not be fixing it. I informed them that i take pictures each time of the engine area and could prove no such thing was done prior to dropping off my car and was RUDELY told to pickup my vehicle by the end of the day by Tony Bertschi and Doug Shore whom speaks to you as you are beneath them and have no knowledge. Seems like your employees have something to hide and are scamming people out of their warranty to collect money. As this is NOT the first time this has happened to me, June 27, 2022 they rotated my tires and did an oil change, only hand tightening my lug nuts and my wheel came off while driving! They filed a claim with warranty to hide the fact that it was their technicians negligence and made Ford warranty cover the damages cause - Alignment, Rim replacement, Hub replacement, and Rotor replacement. More

Excellent people to work with. Everything was very easy and quick. would recommend to anyone looking for a new Ford Everything was very easy and quick. would recommend to anyone looking for a new Ford More

The guy that came out to repair my car was friendly and very professional,he explained exactly what he was doing. very professional,he explained exactly what he was doing. More

Good experience working with the dealership. Transaction was easy. This was my first purchase from them, but would use them in the future. Transaction was easy. This was my first purchase from them, but would use them in the future. More