Crescent Ford

Love My Escape Tiranium The Certified previously owned Ford Escape Tiranium is more than I could have asked for! Treated with respect as soon as I entered the lot. No The Certified previously owned Ford Escape Tiranium is more than I could have asked for! Treated with respect as soon as I entered the lot. No pressure sales made me comfortable. Beautiful in and out with sparkling Sunset paint. First service appointment was handled efficiently and excellently by Brandon. Young people such as Brandon give me hope for the future. Sincerely. More

A great experience Great dealership and a greater sales rep "David Martin" equals a great experience. Go to Crescent Ford and ask for David Martin a man of his word! Great dealership and a greater sales rep "David Martin" equals a great experience. Go to Crescent Ford and ask for David Martin a man of his word! More

Nice, comfortable and easy Elliot Burroughs is a very nice Salesman. No pressure from him at all. He was very informative about the vehicle we purchased and took care of us in Elliot Burroughs is a very nice Salesman. No pressure from him at all. He was very informative about the vehicle we purchased and took care of us in a very timely manner. Would recommend him to anyone. Very well run dealership, clean and comfortable. More

Great people to deal with No pressure No bulls###. Elliott worked with me to get the best deal. He worked past his scheduled hours but did not mind helping me. At the closing o No pressure No bulls###. Elliott worked with me to get the best deal. He worked past his scheduled hours but did not mind helping me. At the closing of the deal paperwork Elliott setup my Bluetooth connection with my phone and sure I was happy with my purchase. Dee Parrish explained all the paperwork and made sure I understood all the options available to me. Great People works at Crescent Ford. More

Dishonest I had my 2013 Ford Flex serviced (Oil change, tires rotated, air filter changed) on January 20, 2018, The week following the vehicle began to run rou I had my 2013 Ford Flex serviced (Oil change, tires rotated, air filter changed) on January 20, 2018, The week following the vehicle began to run rough, spurty, etc. On Friday, January 26, 2018, it really began to act up and I asked my husband to drive it on Saturday. He looked under the hood and discovered the air hose had been broken, we took the vehicle back to Crescent Ford and they they didn't break, and charged us for the part, but no labor, We picked up the car and that VERY afternoon, the engine light cam on AGAIN, not 2 hours after picking it up! They didn't even run the diagnostics to make sure everything was fixed, and charged us ANOTHER $100.00, for warranty work. BAD CUSTOMER SERVICE!!!! THEY WILL NEVER SEE US AGAIN! More

Excellent Customer Service This dealership says they treat you like family and they do. Very friendly and very, very good customer service both in sales and service department. This dealership says they treat you like family and they do. Very friendly and very, very good customer service both in sales and service department. Always leave as a happy customer.. More

New F250 Best by far Ford Dealership in the Triad. Have purchased several Ford vehicles in the past and will not even revisit three of the dealerships for vari Best by far Ford Dealership in the Triad. Have purchased several Ford vehicles in the past and will not even revisit three of the dealerships for various reasons. Started getting service at Crescent two years ago and the service sold me on where I would buy my next vehicle. Jerry and Dee were awesome throughout the entire sales process!!! More

Service I would not take my fusion to any other ford dealership service department! Believe me when I say they are the best! fast and friendly, A +. I would not take my fusion to any other ford dealership service department! Believe me when I say they are the best! fast and friendly, A +. More

Very Pleasant Experience Firstly, I was contacted by Hap at Crescent Ford when looking for a vehicle. Hap was very personable during our conversations. I decided to go to Cr Firstly, I was contacted by Hap at Crescent Ford when looking for a vehicle. Hap was very personable during our conversations. I decided to go to Crescent and test drive. I am pleased to say that I was referred to a salesman, Robert Smithers. Robert is part of the reason I returned to Crescent to make the purchase. He is a calm, sweet person...from whom I felt no pressure. I appreciated his patience in my hesitancy in this decision. Robert has great listening skills and made the experience so pleasant. I will recommend Crescent Ford, especially Robert, to family and friends. Oh, I almost forgot to mention Dee, who was also very helpful and expedient in making the financing clear, and Carrie, who was so nice and communicated with me promptly. More

Excellent Experience I found an Expedition on Autotrader and then more info on the Crescent Ford website. Made an appointment to see the vehicle. Allan was extremely helpf I found an Expedition on Autotrader and then more info on the Crescent Ford website. Made an appointment to see the vehicle. Allan was extremely helpful and knowledgeable. Allan, Sam and Dee made the entire process very comfortable! I highly recommend this team! More