Crescent Ford

Return of Car / Purchased Another On Dec 31st I purchased a brand new 2013, Ford Fusion. Unfortunately, 3 months later the car was put into the shop (for the 2nd time) and it was foun On Dec 31st I purchased a brand new 2013, Ford Fusion. Unfortunately, 3 months later the car was put into the shop (for the 2nd time) and it was found to have a blown head in cylinder 4 which resulted in several major issues. I was quite unhappy about this and did not feel comfortable owning this car for another 5-7 years. The question that continued to linger in the back of my mind was, "what will happen next?" I decided that I would insist that the dealership give me another new car and take this one back as it seemed like a lemon. Of course, in discussing it with friends and family, I was convinced that I would have a fight on my hands when I got to the dealership to discuss this with them. Much to my surprise, Jeremy, the Gen Sales Mgr made it very simple for me. He asked me what they could do to make this right, and when I told him the only option in my mind was to replace the car with another new car, he simply said, "okay." I was shocked to say the least! It was as easy as that. Jeremy asked me if I wanted the same car (and I did), asked me what specifications I wanted on the car, and within a few minutes, drove a brand new, 2014 Ford Fusion to the front of the dealership for me. It wasn't the same color that I'd originally chosen, but I liked the new one just as much. Within 2 hours of doing some paperwork, etc., I drove off with a brand new car, NO ISSUES/ARGUMENTS from the dealership. I want to personally thank Will, the Service Manager for being honest and oh so helpful, Benny, the salesman for being so supportive and helpful, Kim for making the paperwork easy, and Jeremy, the General Sales Manager for making this such an easy transaction. I would HIGHLY recommend Crescent Ford for your next vehicle purchase. They truly do take care of their customers,not only during the car sale, but after as well! More

Buying car I bought my last car here 2 years ago, Benny was my salesman then. So when I rode thru your lot and saw another car I was interested in, I knew I need I bought my last car here 2 years ago, Benny was my salesman then. So when I rode thru your lot and saw another car I was interested in, I knew I needed to call Benny to see if he could get me in the car for what I wanted to pay. Benny made me feel he would do everything he could to help me get the car. I bought the car I was looking at, thanks to Benny and Sam. I will always recommend Benny to all my friends. More

Very good dealing with all of the employees. Benny Link was Exceptional Caring Sales Person. He was knowledgeable about the equipment on the vehicle and making sure all items were correct. Car w Benny Link was Exceptional Caring Sales Person. He was knowledgeable about the equipment on the vehicle and making sure all items were correct. Car was clean and washed. We were very satisfied. More

Awesome! Cody Stanley gave the greatest customer service experience I could have ask for. When you come to crescent ford ask for Cody!!!!! I got what I wanted Cody Stanley gave the greatest customer service experience I could have ask for. When you come to crescent ford ask for Cody!!!!! I got what I wanted and more! More

Best Deal! I purchased a brand new Ford fiesta with no money down, low interest rate and low monthly payments. Cody Stanley is by far the best car salesman that I purchased a brand new Ford fiesta with no money down, low interest rate and low monthly payments. Cody Stanley is by far the best car salesman that has ever helped me when looking for cars, he's patient and works with you. I test drove about 5 cars til I found the one! I highly recommend anyone to come see Cody at crescent Ford!!!!!!! More

David Martin My wife and I have bought four vehicles from David Martin and we have never been treated better by any salesman anywhere. We were not only treated nic My wife and I have bought four vehicles from David Martin and we have never been treated better by any salesman anywhere. We were not only treated nice by David but by all of the other employees, especially Kim Cecil. David has never failed to keep in touch with us with a little note in the mail periodically that would have something on the light or funny side that would brighten our day. Larry and Clotele Barnes More