Crescent Ford
High Point, NC
Hours
Sales/Showroom
Monday 8:30 AM - 7:00 PM
Tuesday 8:30 AM - 7:00 PM
Wednesday 8:30 AM - 7:00 PM
Thursday 8:30 AM - 7:00 PM
Friday 8:30 AM - 7:00 PM
Saturday 8:30 AM - 4:00 PM
Sunday Closed
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:00 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Very caring staff and Great family environment. Made the car buying experience very simple and Took care of me from start to finish. Highly recommended! car buying experience very simple and Took care of me from start to finish. Highly recommended! More
Great folks to work with. Service department is wonderful for all makes. Friendly staff and quick service. When you call ask for Rick Penn. He is a great service advisor! for all makes. Friendly staff and quick service. When you call ask for Rick Penn. He is a great service advisor! More
good service I needed an oil change and happened to have time at lunch. Stopped by and they worked my truck in and completed my oil change and service within 45 m I needed an oil change and happened to have time at lunch. Stopped by and they worked my truck in and completed my oil change and service within 45 minutes. Could not have asked for it to be any quicker and the cost was only a few more dollars than I could buy the oil and filter for. More
Great Dealership We have purchased multiple cars with David Martin and Crescent. Couldn't ask for better atmosphere and overall people to deal with. Will certainly con We have purchased multiple cars with David Martin and Crescent. Couldn't ask for better atmosphere and overall people to deal with. Will certainly continue to shop there. More
Family Friendly Dealer Awesome customer service. They make you feel like family and shoot you straight. From the Sales staff to the Service department, we enjoy coming out a Awesome customer service. They make you feel like family and shoot you straight. From the Sales staff to the Service department, we enjoy coming out and spending the day with Dave in Sales and Bob in Service. More
Good to see you again Good Customer Service! I am big on good customer service to the point I am willing to pay a little more when I can find it. I believe I have with Crescent Ford, primarily th I am big on good customer service to the point I am willing to pay a little more when I can find it. I believe I have with Crescent Ford, primarily the service department. Bob Brown was very patient and helpful while I dealt with a warranty coverage issue caused by the original dealer. Went over the process of how they operated and what I could expect from them. He kept me up to date on the warranty situation and the repair work that was being done. I believe I have found somewhere I can trust, and in today's world, that's gold. More
Service and warranty work. Shawn did an excellent job of working with us through a warranty situation. Very supportive and accommodating. Working with Ford was a challenge but t Shawn did an excellent job of working with us through a warranty situation. Very supportive and accommodating. Working with Ford was a challenge but the dealership was Great! Thanks! More
Professional, thorough! My family has dealt with Crescent Ford for 50 years. I highly recommend them to everyone! They are personal, friendly, professional, and caring. I My family has dealt with Crescent Ford for 50 years. I highly recommend them to everyone! They are personal, friendly, professional, and caring. I feel like we get the utmost care. There is help in securing the right vehicle to purchase, and the service to the buyer after the purchase is excellent.. I have praise for everyone involved in the car ownership process! More
Confusing. This is a great dealership with the folks I have dealt with in the past. This last purchase I'm having trouble getting my requested filled and complet This is a great dealership with the folks I have dealt with in the past. This last purchase I'm having trouble getting my requested filled and completed. I had 4 request on my last purchase to be fixed or filled. I requested a pin stripe to be put on. This was completed. Looks good! I requested floor mats for my purchase. Haven't heard a word from the person I bought from about them. I requested 2 small dents to be pulled and fixed on my purchase. Nothing has been done. Lastly I asked that the white letters on the tires to be turned out on my purchase. This was completed at the same time the pin stripe was done. But now I have a set of wheels with large scratches and chips on them. They look awful. Not what I was expecting from this dealership. I have made a few calls back to talk to sales, but with no luck. I will continue to call until I have these requested filled and fixed. This was our agreement on the day of the sale. More
My family and I have done business with this fabulous Ford dealership and I recommend them to everyone...From management to sales and service they are the best...Thanks Ford dealership and I recommend them to everyone...From management to sales and service they are the best...Thanks More

