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Crest Cadillac

Syracuse, NY

4.2
213 Reviews

717 W Genesee St

Syracuse, NY

13204

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Showing 213 reviews

August 10, 2017

Always Professional and Friendly Service! The staff was very professional and helped us with all our questions. The entire staff is knowledgeable and friendly. I would recommend Tom and the C More

by Stephen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Barr, Tom Gasparini
August 10, 2017

Sales Tom G made my buying experience awesome!!! He got me into the car I wanted at the price I wanted. Thank you!! I will always buy from you in my future. More

by Trish5665
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
August 10, 2017

Best Car Buying Experience Had an awesome car buying experience with Tom Gasparini at Crest Cadillac! Tom was professional and attentive. He listened to what we were looking for More

by GrannyDi
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
August 10, 2017

Car shopping made easy Car shopping is something I think many people hate. When I purchased a vehicle from Tom he made buying both easy and comfortable for me. I would nev More

by KmA3287
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
August 10, 2017

Purchased company vehicle I recently had a pleasant purchasing experience when working with Tom Gasparini to find my new company vehicle. He worked with my budget, as well as More

by Eddie0686
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
August 10, 2017

Smooth sailin' They were very professional and knowledgeable. Had my car clean as could be and all the paperwork ready to go. Did all they said and beyond. More

by Poje1018
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
August 10, 2017

Amazing customer experience. Tom took great care of all my needs. He listened to everything I was looking for and took the time to find me the right car at the right price! I reco More

by Cbezzie
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tom Gasparini
July 15, 2017

Positive Experience I purchased a new CT6 2 weeks ago and worked with Steve as I have for many years. I have always found him to be very knowledgeable about the vehicle, More

by CDS 2
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Barr, Steve Denoo, Craig Bunch
June 14, 2017

Terrible customer service If you didn't buy your car from crest they do not care about giving you proper service. I came in today to have an item warrantied on my car and they More

by honesty_
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Service
Jun 16, 2017 -

Crest Cadillac responded

Alan , it is disappointing for us to hear that your experience was anything less than great. Here at Crest Cadillac, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager (315) 422-2231 to discuss ways we can better serve you in the future.

Jun 17, 2017 -

honesty_ responded

Too bad crest, you can't even address me by the right name in your response. Just shows the lack of how much they care about there customers....they don't care. The name is ADAM.

June 02, 2017

Boyhood dream I fell in love with Cadillacs in third grade. Today I bought my first brand new Cadillac, my childhood dream come true! Everyone at Crest Cadillac, fr More

by Riverrat73
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Steve Denoo, Dave Thompson
Jun 03, 2017 -

Crest Cadillac responded

We are thrilled that we were able to take part in making your childhood dream come true; welcome to the Crest family!

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