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Crest Cadillac

Brookfield, WI

4.8
2,741 Reviews
Welcome and thank you for choosing Crest Cadillac in Brookfield. We are proud to be the preferred Cadillac dealership serving the Milwaukee, Waukesha and West Allis areas with new Cadillac vehicles and Cadillac service. For over 35 years, Crest Cadillac has been providing the highest quality service to our Brookfield customers in the greater Milwaukee and Wisconsin areas. Our committed Cadillac sales staff is the best in the industry. You will find information on the latest Cadillac cars and SUVs available at your Brookfield Cadillac dealer, Crest Cadillac. Click on the mentioned link for hours and directions, to reach us. We have the latest Waukesha Cadillac models like the Cadillac CTS, Cadillac Escalade, or the Cadillac XT5 in stock. Come to Crest Cadillac and take advantage of our vast selection of used and Certified Pre-owned Milwaukee Cadillac vehicles right here in Brookfield.
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12800 W Capitol Dr

Brookfield, WI

53005

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Showing 2,741 reviews

July 10, 2021

It's OK place to go friendly staff very helpful and knowledgeable very close to my house so it's a convenience for me to get to More

by Shantay1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
4.0
This rating includes all reviews, with more weight given to recent reviews.
July 10, 2021

Woke up to front tire on 14 PSI. Contacted road side assistance. Crest came to my home, discovered a nail in my tire, brought a new tire back and installed in about an hour. More

by PMEESE23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 09, 2021

Great service fixed right the first time! What a great bunch of peoples. I will never go anywhere else for service on my Cadillac’s More

by JUICE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brady Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aaron Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Roeglin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Fischer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dave Cesel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Santiago
July 09, 2021

Everything is good, except lite for tire monitor came back on. Please call me, 215-262-5756. Other than that, all is good.thank you. More

by rcleasure60
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Driver that picked me up.
July 08, 2021

My husband brought the car in and was taken to his job and picked up when it was ready - that was really a nice service More

by Lisa
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Not sure
July 08, 2021

I always feel confident that my car will be serviced promptly with updates throughout my time at the dealership. I appreciated being informed my wipers needed replacement which i kept forgetting about w More

by Paperguy3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
July 08, 2021

Customer service was timely and attentive - work on vehicle was completed timely and as required - serviceman was helpful in assisting with additional service recommended/requested More

by Ken
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 08, 2021

They responded to a service request for a flat tire on my wife's car. Crest came out repaired the tire at no charge. Outstanding service, highly recommended. More

by Rchi59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Deutschendorf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Mealey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Victor Santiago
Jul 08, 2021 -

Rchi59 responded

Great service

Jul 08, 2021 -

Rchi59 responded

Thumbs up

July 07, 2021

As soon as I left after getting light bulb replaced, the other light bulb went out “coincidencidently”. Wasn’t able to get it replaced because the shop had no other light bulbs on hand at 4:26om. The light More

by herron12bh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Aaron Carpenter
2.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Crest Cadillac responded

Thank you for your feedback!!

July 05, 2021

Phone system is terrible and no one in service answers the phone. Price for repair ticket was 40% over a normal retail price. I won’t be back. More

by Gizmo
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Santiago
Jul 06, 2021 -

Crest Cadillac responded

Sorry we were closed on July 5th for the Holiday. Thank you for your feedback.

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