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Crest Cadillac

Brookfield, WI

4.8
2,785 Reviews

12800 W Capitol Dr

Brookfield, WI

53005

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2,785 Reviews of Crest Cadillac

November 13, 2020

I went in with a problem came out perfect service was great I will take my vehicle back there again quality service thanks again great job More

by CHRISLOW2012
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
November 13, 2020

The service I received was very timely, professional and courteous. I got my suv from Crest and have had no complaints so far. Very happy customer. Victor is the Best More

by SRENEEN1
Recommend Dealer
Yes
Employees Worked With
Joe Kopietz, Victor Santiago
November 13, 2020

Excellent service from Aaron, he figured out the problem and got me in the same day where I could wait for my car a n d drive it home More

by habibaa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
November 12, 2020

Simply, the best! Greg Fisher is amazing. Absolutely the finest customer service department in the Midwest. Professional and courteous as well as pleasant and efficient. What a joy to work with. Thank you More

by F-carguy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Steve Mealey, Greg Fischer, Victor Santiago
November 11, 2020

CREST IS THE BEST...Need to start sending discount coupons to customers again. Unable to complete repairs. Too Risky and could become very expensive too. More

by tburris414
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aaron Carpenter
November 11, 2020

Brought my vehicle in 5 times for the same thing. My suspension light, I was told it was fixed, it wasn't/need to order More

by allison.danforth
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Victor Santiago
Dec 22, 2020 -

Crest Cadillac responded

Allison Thank you for your feedback. We would like to hear more detail as to how we could have done better. Could you reach out to our Service Manager Greg? Thanks!!

November 10, 2020

The service was excellent. The technicians was friendly. The was knowledgeable. The technicians was promp.The dispatchers was concerned about your situation. The dispatchers was friendly. The dispatchers wa More

by Fern.Jordan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf
November 10, 2020

For starters Victor Santiago is absolutely amazing. We are considering considering upgrading to the 2021 Escalade. I know that Victor is on the service team. If at all possible we would like for him to be More

by emmitthawkins
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victor Santiago
November 10, 2020

The service team is very friendly and courteous. I had an issue after my truck was repaired and it was resolved quickly. Overall I am satisfied with the result, but it did require an extra visit. More

by MRIBAR13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dan Deutschendorf, Victor Santiago
November 10, 2020

Great services got the job done no waiting all day kudos to all the staff keep up the good work kudos kudos kudos great service More

by Janelle7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Lonnie Powell, Aaron Carpenter
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