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Crest Cadillac
Brookfield, WI
2,785 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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2,785 Reviews of Crest Cadillac
November 19, 2020
This was my second trip to Crest in three days due to a tire having to be ordered, My first couldn't have been more pleasant and professional. During my second trip, there was a gentleman in the service tire having to be ordered, My first couldn't have been more pleasant and professional. During my second trip, there was a gentleman in the service waiting room who obviously could not read or ignored the signs to wear a mask and refrain from using a cell phone for his entire time he was there. I would have thought a Crest employee would have asked his to adhere to the rules or wait outside. His ignorance put the health and life of Crest customers and employees at risk for his selfish acts. If an employee asking him to respect the rules would have lead to loosing a customer, it would not have been a great loss. It would have also given other customers there a greater feeling that Crest cared enough to protect not only their customers, but also their employees. More
by jmb515
Verified CustomerEmployees Worked With
Aaron Carpenter
November 19, 2020
Friendly and accomodating. Wish that it would only take one visit to fix problem. Sometimes takes more than once. Inside of car is beige, sometimes mechanics leave dirty shoeprints one visit to fix problem. Sometimes takes more than once. Inside of car is beige, sometimes mechanics leave dirty shoeprints More
by rlspecsimms527
Employees Worked With
Aaron Carpenter, Dan Deutschendorf
November 18, 2020
Was very active in communication with me during the pandemic well they were short staffed. Dan was very professional even though it was on fortunate event. pandemic well they were short staffed. Dan was very professional even though it was on fortunate event. More
by PHIL_JONES1979
Employees Worked With
Dan Deutschendorf
November 18, 2020
Crest is the only dealership we trust with our vehicles. They’re honest and trustworthy and have fixed other dealer’s mistakes with integrity and always put the customer first. They’re honest and trustworthy and have fixed other dealer’s mistakes with integrity and always put the customer first. More
by miles_mom_1
Employees Worked With
Aaron Carpenter, Dan Deutschendorf, Victor Santiago
November 18, 2020
I had an incredible experience at Crest! Salesman and finance guy were both very open, nice and low pressure. Quick and painless transaction. I will recommend to friends and family in the future. finance guy were both very open, nice and low pressure. Quick and painless transaction. I will recommend to friends and family in the future. More
by pammyz3718
Employees Worked With
Joe Kopietz, Brandon Roeglin
November 17, 2020
Crest Cadillac has serviced me for over 6 years. They have always went above and beyond to take care of there customers, which is rare within itself. The quality of work and pricing is good and the staff have always went above and beyond to take care of there customers, which is rare within itself. The quality of work and pricing is good and the staff are exceptional. More
by Jlwj19
Employees Worked With
Dan Deutschendorf
November 17, 2020
Great customer service and attentive representatives. I would recommend Crest service center to friends. Very clean professional location. Very happy with the service I received would recommend Crest service center to friends. Very clean professional location. Very happy with the service I received More
by tritttl
Employees Worked With
Victor Santiago
November 17, 2020
Everyone was wonderful. Dan fantastic, Service department fantastic. I really only use Crest for all our vehicles and was doubly impressed that they even helped on my son's Ford. department fantastic. I really only use Crest for all our vehicles and was doubly impressed that they even helped on my son's Ford. More
by WPAGET
Employees Worked With
Dan Deutschendorf
November 16, 2020
The staff is courteous and accommodating, Crest makes the experience of getting service easy and painless. I have never had an issue with their work quality, it has always been well done. experience of getting service easy and painless. I have never had an issue with their work quality, it has always been well done. More
by Dougherty27
Employees Worked With
Aaron Carpenter
