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Crest Cadillac - Service Center

Frisco, TX

4.8
582 Reviews
Call Service Center (469) 919-5551

582 Reviews of Crest Cadillac - Service Center

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April 15, 2025

Such great people to work with very nice fast service Logan is one of a kind always offers the best More

by AHLAMRABAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan
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Apr 16, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're so glad to hear you had a great experience with our team and that the service was both friendly and efficient. It's wonderful to know that Logan continues to stand out with his dedication and care—he truly is one of a kind! We appreciate your feedback and look forward to seeing you again!

April 15, 2025

Great experience and the Crest Team took care of me! I highly recommend them for repairs and maintenance. More

by DANIELSWANICK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica, Greg
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Apr 16, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that the service team provided you with a great experience and took care of your repair and maintenance needs. We truly appreciate your recommendation and look forward to continuing to serve you in the future!

April 14, 2025

I've had two autos from Crest Cadillac and have been very happy with the service and personal attention to my cars. The service is always great! More

by lisam2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jake Kiawetter
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for your continued loyalty and for sharing your experience! We're honored to have had the opportunity to support you with both of your vehicles, and it’s wonderful to hear that the service and personal attention have consistently met your expectations. Knowing that you’ve been happy with our team’s care means a lot to us. We look forward to continuing to provide you with the same great service you’ve come to know and trust!

April 14, 2025

My service advisor was very attentive and kept me informed throughout my service. The dealership staff were all friendly and helpful More

by vkmcfarling
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience! We're glad to hear that your service advisor was attentive and kept you informed throughout the process. It’s also wonderful to know that the entire staff was friendly and helpful. We truly appreciate your feedback and look forward to assisting you again in the future!

April 14, 2025

The service department is very reliable. I will continue to have my car serviced there. More

by TSNEED1217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Britnall
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're thrilled to hear that you find our service department reliable and that you plan to continue bringing your car to us. Providing consistent, dependable service is a top priority, and we truly appreciate your trust in us. We look forward to assisting you again in the future!

April 14, 2025

Great service. Always knowledgeable and courteous. Communicate well. Shawn is always top notch best to work with More

by underwood.corey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn is who I worked with
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Apr 15, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're so glad to hear that you've consistently received great service and that our team’s knowledge, courtesy, and communication have stood out to you. It's especially wonderful to hear that Shawn continues to make such a strong impression—he’ll be thrilled to know his efforts are appreciated. We’re grateful for your support and look forward to serving you again!

April 13, 2025

Crest kept me informed of the service requirements and costs. All done on time. Also provided rides to/from my residence. More

by GARY.MULLEN01
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Crest Cadillac responded

Thank you for your review! We're glad to hear that you were kept informed throughout the process and that everything was completed on time. It’s great to know our shuttle service was helpful, too. We appreciate your trust and look forward to serving you again!

April 13, 2025

He is very helpful and knows what to do in any situation. I would definitely go back! More

by Rogelio Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Bret Bonin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Crest Cadillac responded

Thank you for your great feedback! We’re thrilled to hear that you had such a positive experience and that the team was able to assist you effectively. We look forward to welcoming you back and providing the same excellent service in the future!

April 13, 2025

Crest Cadillac service was great! Bryan, Monica and Arman are the best. I give them five stars! More

by MRHMENDOZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Apr 14, 2025 -

Crest Cadillac responded

Thank you for the fantastic review! We're thrilled to hear that Bryan, Monica, and Arman provided you with such great service. Your five-star rating means a lot to our team, and we truly appreciate your kind words. We look forward to welcoming you back to Crest Cadillac for your next visit!

April 13, 2025

Dealership is nice to deal with. They give you options to drop off your car or have a valet pick up car at your house. That is a nice convenience. More

by k.rood
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
Report | Print
Apr 15, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're glad to hear that you found the dealership easy to work with and appreciated the convenience of having flexible options for dropping off your vehicle or using our valet pickup service. Providing added flexibility to make servicing your vehicle more convenient is something we’re proud to offer, and it’s great to know it made a positive impression. We look forward to welcoming you back again when you need us!

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