Crest Cadillac - Service Center

Logan at crest Cadillac always takes care of things when I bring it in for service I bring it in for service More

Great dealership with great customer service. Dealership is always clean snd the waiting area comfortable. Dealership is always clean snd the waiting area comfortable. More

My service advisor was called away to take her husband to the ER. The system broke down after that. Having left my car at 7 AM, I heard from no one. Left a message at 2 and when no one had called back by the ER. The system broke down after that. Having left my car at 7 AM, I heard from no one. Left a message at 2 and when no one had called back by 3 just went tot he dealership. Finally got someone to take charge and was out by 5. Their system failed then and me. Certainly not the fault of the original service advisor, but their lack of a backup plan wasted the day. More

I had a great experience at Cadillac’s service department, thanks to my service advisor, Greg. He was professional, attentive, and kept me informed throughout the process. The service was quick, h department, thanks to my service advisor, Greg. He was professional, attentive, and kept me informed throughout the process. The service was quick, high-quality, and the facility was clean. Greg’s follow-up ensured my satisfaction. Highly recommend! More

Excellent communication. My first time working with this advisor as my other retired. He stepped right in to fill big shoes. My first time working with this advisor as my other retired. He stepped right in to fill big shoes. More

The dealership is always consistently good- acting timely and efficiently. Monica is great to work with. and efficiently. Monica is great to work with. More

Excellent service as always. Logan McPhereson is my Service advisor and he consistently takes care of my service needs promptly and efficiently. Keep up the good work! Logan McPhereson is my Service advisor and he consistently takes care of my service needs promptly and efficiently. Keep up the good work! More

Everything went great. I was picked up at my house on time, my car was ready when promised and not hassles of any kind. I like that fact that my service rep Monica is so I was picked up at my house on time, my car was ready when promised and not hassles of any kind. I like that fact that my service rep Monica is so responsive so I am never guessing when my service is done. More

The steps and timeline were clear. There were no delays or unexpected challenges. This was my first time partnering with Monica and she made everything feel so simple. A real step up f There were no delays or unexpected challenges. This was my first time partnering with Monica and she made everything feel so simple. A real step up from my previous experience with maintenance. More

My Service rep is outstanding…knowledgeable, friendly & very organized. His communication skills are very good and he kept me in the loop during the entire service process. Thank you. very organized. His communication skills are very good and he kept me in the loop during the entire service process. Thank you. More