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Crest Cadillac - Service Center

Frisco, TX

4.8
521 Reviews
Call Service Center (469) 919-5551

521 Reviews of Crest Cadillac - Service Center

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March 01, 2025

Monica was fantastic. I was completely satisfied with the service, quality, wait time and professionalism I received. More

by jmireles06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica; service department
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Monica. We are thrilled to hear that you were completely satisfied with the service, quality, wait time, and professionalism you received. We look forward to seeing you next time!

March 01, 2025

My service adviser, Monica, was awesome. She kept me advised of the progress of my vehicle everyday. More

by DANIEL.L.IVY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Toowns
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words about Monica. We are glad to hear that she kept you informed about the progress of your vehicle every day. Your satisfaction is our priority and we look forward to seeing you again!

March 01, 2025

They always offer premium service, the advisors are always responsive and checkout makes it easy. More

by PROVAEKDB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Myles Bates
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kodie Cadenhead
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Riedl
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Kluber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 04, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you find our service premium, our advisors responsive, and the checkout process easy. Your satisfaction is our priority, and we look forward to serving you again.

February 28, 2025

Awesome dealership, was not expecting the type of service and level their dealership has set. More

by fred76
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jayesh Patel
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Mar 03, 2025 -

Crest Cadillac responded

Thank you for your kind words! We are thrilled to hear that you had such a positive experience. We strive to provide exceptional service and it's wonderful to know that we met your expectations.

February 28, 2025

Thank You Monica for helping me with my 2019 Cadillac XT5. You were professional and accommodating. Chef Pete Nolasco 214-893-2173 More

by chefpete
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica Tombs
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Mar 03, 2025 -

Crest Cadillac responded

Thank you for your feedback. We appreciate your positive comments and are glad to hear that you had a great experience with Monica. Your satisfaction is our priority, and we look forward to serving you again in the future.

February 28, 2025

This was a very pleasant experience. I arrived a little early and the work was done in no time at all. More

by SALGOUD41
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2025 -

Crest Cadillac responded

Thank you for your feedback! We are glad to hear that you had a very pleasant experience and that the work was completed quickly. We strive to provide efficient service and appreciate your kind words.

February 28, 2025

Excellent customer service was provided my service advisor. Chase was very helpful and provided with all the necessary information that I needed. I would definitely give them a 10 out of 10 on this. H More

by SY8KAZ
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chase ibbra
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Mar 03, 2025 -

Crest Cadillac responded

Thank you for your kind words. We are thrilled to hear that Chase provided you with excellent customer service and all the necessary information you needed. Your satisfaction is our priority, and we appreciate your feedback.

February 27, 2025

Logan is always willing to help and resolve issues. He’s very professional, knowledgeable and friendly. More

by lmg09013
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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Feb 28, 2025 -

Crest Cadillac responded

Thanks for the fantastic review, Logan! We’re thrilled to hear about your positive experience. Our team is dedicated to providing top-notch support, and it’s great to know that Logan made a difference. We appreciate your feedback and look forward to continuing to serve you!

February 27, 2025

Logan was very help and addressing any issues. He also kept me looped in throughout the process. More

by BRIENORMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan (service dept)
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Feb 28, 2025 -

Crest Cadillac responded

We’re thrilled to hear about your positive experience with Logan! Keeping our clients informed and supported is a priority for us. Thank you for taking the time to share your feedback!

February 26, 2025

Arman in service was a pleasure to work with. He is a superstar!!! Thanks again. More

by JAMESFIELDSX2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Arman in service
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Feb 27, 2025 -

Crest Cadillac responded

James, we’re thrilled to hear about your positive experience with Arman! Our team strives to provide exceptional service, and it’s great to know he made a lasting impression. Thanks for taking the time to share your feedback!

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