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Crest Cadillac - Service Center

Frisco, TX

4.7
800 Reviews
Call Service Center (469) 919-5551

800 Reviews of Crest Cadillac - Service Center

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May 16, 2025

I love working with Greg in the service department. He’s always informative and very helpful. More

by LONEAL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg
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May 19, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you have had such a positive experience working with Greg in our service department. Our team strives to provide informative and helpful service, and it's gratifying to know that we are meeting your expectations. We appreciate your support!

May 16, 2025

Ty and his team provided wonderful service and informed me of issues with my tires. They checked a particular tire to ensure there was no leak or damage before returning my car. I truly appreciate the More

by liz-lay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ty, M. King
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May 19, 2025 -

Crest Cadillac responded

Hi Liz, thank you for your kind words and for taking the time to share your positive experience with Ty and the team. We are thrilled to hear that you felt well-informed about your tires and appreciated our commitment to thorough service. Your satisfaction is our priority, and we’re glad to know we could assist you effectively. We look forward to serving you again!

May 16, 2025

Greg Vetrano has been my service manager for the 10 years I've owned my car. He is very professional, friendly does as great job. More

by RICHROZ0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
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May 19, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We are thrilled to hear about your positive experience with Greg Vetrano over the years. His commitment to professionalism and friendliness truly makes a difference, and we’re glad to know he has consistently met your expectations. We appreciate your support!

May 16, 2025

Very good service and customer service was excellent, Shawn Barron was very professional in handling the customer service More

by JOTA_BADESHA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We are thrilled to hear that you had a great experience with our service and that Shawn Barron made a positive impression with his professionalism. Our team strives to provide excellent customer service, and it's rewarding to know that we met your expectations. We look forward to serving you again!

May 16, 2025

Great service, very professional, work finished when promised. Reasonable prices , vehicle washed and vacuumed All was great More

by bono43
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 19, 2025 -

Crest Cadillac responded

Thank you for your wonderful review! We are thrilled to hear that you had a great experience with our service. Our team prides itself on professionalism and timely work, so it's rewarding to know that we met your expectations. We also appreciate your kind words about our pricing and the extra touches like washing and vacuuming your vehicle. We look forward to serving you again!

May 16, 2025

Love me some Greg and Chase! I can't thank them enough for they do for us! More

by LISA.BASSETT0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg and Chase in service
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May 19, 2025 -

Crest Cadillac responded

Thank you, Lisa, for your wonderful review! We truly appreciate your kind words about Greg and Chase. It's our pleasure to provide you with the support you need, and we’re glad to know that you feel valued. We look forward to continuing to serve you!

May 16, 2025

Great place to have your car serviced, they want their customers to be treated like they are part of the family. More

by Tommy T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Oldham
Report | Print
May 19, 2025 -

Crest Cadillac responded

Thank you, Tommy, for your wonderful feedback! We are thrilled to hear that you feel like part of our family when you visit us for service. Our team is dedicated to providing exceptional service, and it’s rewarding to know that our efforts are appreciated. We look forward to welcoming you back soon!

May 15, 2025

Logan in service did a great job and kept me informed and explained the issues very well. More

by DJARVI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan in service
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May 16, 2025 -

Crest Cadillac responded

Thank you for your fantastic review! We are thrilled to hear that Logan provided you with excellent service and effectively communicated the issues. Our team strives to keep our customers informed and satisfied, and it's wonderful to know that we met your expectations. We appreciate your support!

May 13, 2025

Logan is always amazing! He has excellent customer service and makes the service process easy More

by tamara.warfield
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
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May 14, 2025 -

Crest Cadillac responded

Thank you, Tamara, for your wonderful feedback! We are thrilled to hear that Logan provided you with excellent customer service and made the service process easy for you. Our team strives to ensure a positive experience for all our customers, and it’s great to know that we met your expectations. We look forward to serving you again!

May 13, 2025

I’ve been a customer at the Cadillac dealership for years, and Monica has always taken great care of me. She’s super friendly, easy to work with, and really knows her stuff. she always makes sure every More

by Sayel Thahabi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Monica
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May 14, 2025 -

Crest Cadillac responded

Thank you, Sayel, for your wonderful feedback! We truly appreciate your loyalty and are thrilled to hear about your positive experiences with Monica. Our team is dedicated to providing exceptional service, and it’s fantastic to know that Monica has consistently met your expectations. Your recommendation means a lot to us, and we look forward to continuing to serve you in the future.

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