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Crest Cadillac - Service Center

Frisco, TX

4.8
606 Reviews
Call Service Center (469) 919-5551

606 Reviews of Crest Cadillac - Service Center

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February 07, 2025

Gregg is the best Always takes care of me I’ve been a crest customer for 15 years More

by STEFANI.WEBSTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Rucker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg and Logan are AMAZING
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Feb 10, 2025 -

Crest Cadillac responded

Thank you for your loyalty and kind words! We're thrilled to hear that Gregg has consistently taken great care of you over the years. We truly appreciate you being a valued customer for 15 years and look forward to continuing to provide excellent service for many more to come!

February 07, 2025

Crest is my dealership and my service rep Greg Vetrano always takes great care of me and my car! He is the best! More

by Lindagmorris2000
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Vetrano
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Feb 10, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re thrilled to hear that Greg Vetrano consistently takes great care of you and your car. We take pride in offering excellent service, and we’re so happy to have Greg on our team. We truly appreciate your loyalty and look forward to continuing to serve you!

February 07, 2025

My interaction and service that I receive from Bryan Oldham is always great and gives me the attention I need for my car to be serviced. Always does a good job! More

by Lyn Thomas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Oldham
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Feb 10, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're so glad to hear that Bryan Oldham consistently provides great service and gives you the attention you need for your car. We truly appreciate your continued trust in us and look forward to serving you again in the future!

February 05, 2025

Service Advisor Greg Vetrano greeted me and understood my concerns and began the process. I felt the issue would be corrected. More

by ANTHONYWATSON18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gregory Vetrano
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Feb 06, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're glad to hear that Greg Vetrano was able to address your concerns and make you feel confident in the process. We strive to provide excellent service and appreciate your trust in us. Let us know if there's anything else we can assist with!

February 05, 2025

Shawn Barron in service will take great care of you. Excellent communication and fast turnaound. Their detail work is a plus. More

by Curt Hanson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jordan Naemi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shawn Barron
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Feb 06, 2025 -

Crest Cadillac responded

Thank you for the great review! We're so glad to hear that Shawn Barron provided excellent service and communication. We always strive to ensure fast turnaround and high-quality work, including the details. We appreciate your feedback and look forward to assisting you again in the future!

February 05, 2025

Shawn is always so helpful and provides great service always. Will recommend him to anyone More

by MANGOMAMA53
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shawn Barron
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Feb 06, 2025 -

Crest Cadillac responded

Thank you for the kind words! We're thrilled to hear that Shawn consistently provides you with excellent service. We truly appreciate your recommendation and look forward to continuing to serve you!

February 05, 2025

Greg Vetrano has been my advisor for several years and is excellent. He is responsive, remembers me and my car and always keeps me informed. He's the best.; More

by NANCYfancy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I dont know them
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Feb 06, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that Greg has consistently provided you with excellent service. It's great to know he takes the time to remember you and your vehicle, and keeps you informed throughout the process. We appreciate your loyalty and look forward to continuing to serve you!

February 03, 2025

Excellent service, exceptional quality , great customer communication! Blessings upon Blessings to you! God Bless You! More

by juliannedavis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Crest Cadillac responded

Thank you so much for your wonderful review! We're thrilled to hear that you had an excellent experience with our service, quality, and communication. Your kind words mean a lot to us, and we truly appreciate your support. We look forward to serving you again in the future!

February 03, 2025

Shawn was great to work with. I got my car back and it runs great More

by jkroeker50
Service Price Transparency
Workmanship
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're so glad to hear that Shawn provided you with great service and that your car is running perfectly. We always aim to ensure our customers leave satisfied, and it's wonderful to know we met your expectations. We appreciate your trust and look forward to assisting you again in the future!

February 03, 2025

Shawn Barron is wonderful always helpful always has good advice. Job well done by the mechanic's also . Thank you all . More

by BOOTSTOPRANCHDOG
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 05, 2025 -

Crest Cadillac responded

Thank you for your kind words! We're so glad to hear that Shawn Barron has been consistently helpful and provided great advice. We’ll be sure to pass along your appreciation to the mechanics as well. We're thrilled that you're satisfied with the service, and we truly appreciate your support. We look forward to serving you again!

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