Crest Cadillac - Service Center

First off I’d like to say Logan McPherson customer service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was ass service was exceptional friendly and listened. Then took action in getting all my questions and concerns answered. If feel the other person I was assign to did the bare minimum. The touch paint job I received was very below average this time compared to other visits. As I’ve been a customer over 10 years More

Greg (service advisor) was amazing throughout the process. We brought the vehicle in on Wednesday of last week and he updated us of the status when necessary throughout the entire process process. We brought the vehicle in on Wednesday of last week and he updated us of the status when necessary throughout the entire process More

Crest Cadillac service department is top notch. They always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied a always get to us in a timely manner. Our service advisor, Logan, takes care of everything. He won't let us leave if we are not completely satisfied and our car is completely cleaned and all repairs have been done. More

Great service and staff. Got in and out quickly. Clean waiting areas with room to distance yourself and enjoy your wait. My car came back detailed and looking new! waiting areas with room to distance yourself and enjoy your wait. My car came back detailed and looking new! More

They greet you fast and friendly. Appear to be concerned about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. about your needs and questions. Adheres to Covid protocols for safety and follows up on questions. More

Always a great experience. Friendly & helpful personnel. Great facility. Don’t have any complaints except requiring me to write at least 35 words to submit. Great facility. Don’t have any complaints except requiring me to write at least 35 words to submit. More

Paul my Cadillac advisor is always professional courteous and very pleasant to do businesses with. It is a pleasure to come to Crest Cadillac for service and very pleasant to do businesses with. It is a pleasure to come to Crest Cadillac for service More

Greg V is the man, awesome customer service. It took 2 days to get my car fixed and Crest provided a loaner car so I was able to run my errands. days to get my car fixed and Crest provided a loaner car so I was able to run my errands. More

Took my car to Crest for rough idle. They replaced the motor mounts, got car back, idle is worse than when I took it in. motor mounts, got car back, idle is worse than when I took it in. More

I have purchased several cars from Crest Cadillac. From the sales staff to the maintenance folks, I have been treated in a professional manner. Paul, whom I have worked with for years, has always answered the sales staff to the maintenance folks, I have been treated in a professional manner. Paul, whom I have worked with for years, has always answered my questions and kept me informed of any problems the mechanics may have found. More