Crest Cadillac - Service Center

Had lots of engine work done, but engine bay was very dusty and looked barely touched. Seems tech couldn’t be bothered to wipe off oil and dust or replace a missing panel fastener. Also I was not happy dusty and looked barely touched. Seems tech couldn’t be bothered to wipe off oil and dust or replace a missing panel fastener. Also I was not happy that a previous service was done for a persistent vibration when driveline warranty will expire soon. More

This was my first visit to the service department and it went well. I was in and out quickly, the price was fair and the need for additional service was offered as well went well. I was in and out quickly, the price was fair and the need for additional service was offered as well More

As usual Logan is a fantastic service advisor. When I left my car was running much better than before I had no idea how badly it was in need of service. Thank you Logan. 10 out of 10! left my car was running much better than before I had no idea how badly it was in need of service. Thank you Logan. 10 out of 10! More

I came in with a humming noise coming from my right rotor. They diagnosed the issue and replaced the rotor. Upon a road test they heard a slight hum with the left rotor. They made me aware of the issue rotor. They diagnosed the issue and replaced the rotor. Upon a road test they heard a slight hum with the left rotor. They made me aware of the issue and gave me a discount on the labor to replace that rotor as well. More

Mr Genen Reeves went above and beyond contacting me and Mr Genen Reeves went above and beyond contacting me and keeping me updated on status of repair! Payment center and loaner department went above a Mr Genen Reeves went above and beyond contacting me and keeping me updated on status of repair! Payment center and loaner department went above and beyond with professionalism and kindness! Excellent experience and services. More

Always great service and never an issue! Convenient and great people to work with, so happy I bought and have my service done at Crest great people to work with, so happy I bought and have my service done at Crest More

Logan McPherson is an exceptional asset to the Crest team. Knows and understands customer service. This is the type of employee that keeps your customers. team. Knows and understands customer service. This is the type of employee that keeps your customers. More

Thank you so much Gene we received the Best customer service today thank You ! Great communication! Kept me in the loop on everything that was going on with our truck . The Becks service today thank You ! Great communication! Kept me in the loop on everything that was going on with our truck . The Becks More

Excellent customer service as usual! Prompt service work, thorough communication from Brent Upton as usual! He always makes sure my 2015 Escalade gets the right attention at the right speed for the right cos thorough communication from Brent Upton as usual! He always makes sure my 2015 Escalade gets the right attention at the right speed for the right cost! He truly cares about his customers. And, I always appreciate the professional service trom driveway all the way to cashier! More

Everytime I am here service is good and customer service team is friendly. They let me know the each and every detail and costs are affordable team is friendly. They let me know the each and every detail and costs are affordable More