Crest Cadillac - Service Center

Greg always takes the time to explain everything going on with my car. He’s professional, courteous, and knowledgeable. with my car. He’s professional, courteous, and knowledgeable. More

The service lady was very nice. She was informative if we had any questions or concerns. The warranty work was completed promptly. She was informative if we had any questions or concerns. The warranty work was completed promptly. More

Like always Crest Cadillac service team members exceeds and goes above and beyond on customer service. Logan is always super helpful. and goes above and beyond on customer service. Logan is always super helpful. More

Logan is the best service advisor I’ve had. Because of him I go back to get my car serviced. He’s so great to deal with. Thanks Logan! Because of him I go back to get my car serviced. He’s so great to deal with. Thanks Logan! More

My service advisor, Bryan Oldham, got me in and out of the service department at the promised time. the service department at the promised time. More

Greg Vetrano once again took g great care of me and my CTS-V. I needed to have a tie replaced, called Greg and he ordered the tire, the next day Greg told me to come by and I was in and out in less than CTS-V. I needed to have a tie replaced, called Greg and he ordered the tire, the next day Greg told me to come by and I was in and out in less than an hour. More

The service tech Logan and staff are top notch . Always on top of service experience the moment I contact dealership. Always on top of service experience the moment I contact dealership. More

The accounts of our vehicles should have stated that I am a veteran, and the system also should automatically deduct 10% off from the tickets. The cashier was not friendly when I asked her to resubmit the ti a veteran, and the system also should automatically deduct 10% off from the tickets. The cashier was not friendly when I asked her to resubmit the ticket with military discount, and also had no response when I thanked her. More

Easy to schedule, great communication, great service! Easy to drop off and pick up, will be back! Easy to drop off and pick up, will be back! More

I was again extremely pleased with the service dept response to an emergency occurring while driving. I called my assigned service manager.,,but he was out ill! Notwithstanding, he helped me diagnose t response to an emergency occurring while driving. I called my assigned service manager.,,but he was out ill! Notwithstanding, he helped me diagnose the issue, calmed my nerves and advised me to go to the dealership. He called in and arranged the needed service, connected me with an onsite manager and I was again on my way, relived, in less that 2 hours. This is especially noteworthy, since I had 3 very important appointments spread all over the metropolitan area, with over 150 miles to cover. Thank you, again, Crest Service Department! More