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Crest Cadillac - Service Center

Frisco, TX

4.8
606 Reviews
Call Service Center (469) 919-5551

606 Reviews of Crest Cadillac - Service Center

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January 23, 2025

The dealership offered me valet service to provide service to my car. That in my opinion is an absolute incentive to buy from Crest Cadillac. More

by RAYEANNENR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're delighted to hear that you appreciated our valet service. Providing convenient and customer-focused options like this is one of the ways we strive to make ownership with Crest Cadillac stand out. We're glad it made such a positive impression, and we look forward to continuing to serve you!

January 23, 2025

For three years we have found the service team to be excellent in all aspects of car servicing. Very competent in all regards. More

by LEEACRES
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for your kind words and for trusting us with your vehicle’s care over the past three years! We’re thrilled to hear that our service team has consistently provided excellent and competent support. Your loyalty means a great deal to us, and we’re committed to maintaining the high standards you’ve come to expect.

January 23, 2025

Great service and follow up. I appreciate the status updates and the professionalism that the service team provided More

by dowjed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Caleb Brosin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Schuyler Crouch
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for your kind review! We’re delighted to hear that you appreciated the service and follow-up from our team. Keeping you informed with status updates and maintaining professionalism are top priorities for us, and it’s wonderful to know we met your expectations. We look forward to assisting you again in the future!

January 23, 2025

great service department and great staff. Logan cares about his customers and is highly recommended More

by TONY@S1GLOBAL.NET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Crest Cadillac responded

Thank you for your feedback! We're delighted to hear that you had a great experience with our service department and staff. It's wonderful to know that Logan’s dedication to his customers made a lasting impression. Your recommendation means a lot, and we’re here whenever you need us!

January 23, 2025

My car is clean, thank you so much for your excellent services, look forward for the next appointment! More

by EMILEKARAMUTSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 24, 2025 -

Crest Cadillac responded

Thank you for your kind review! We're so glad to hear that you’re happy with the service and that your car was returned clean and in great shape. It’s always a pleasure to assist you, and we look forward to your next appointment!

January 23, 2025

Crest offers great service and Lincoln Haven is a true professional at the collision center. I would recommend Crest to anyone with complete confidence. More

by DOTEXAS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lincoln Haven
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for your thoughtful review! We’re thrilled to hear that you had a great experience with our service and that Lincoln Haven’s professionalism stood out at the collision center. Your confidence and recommendation mean so much to us, and we’re grateful for the opportunity to assist you. If there’s ever anything more we can do, don’t hesitate to reach out!

January 23, 2025

Very prompt excellent customer service. Waiting area is nice and comfortable And clean If you choose to wait More

by dlfamsp
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Vertano
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for sharing your experience! We're so glad to hear that you received prompt and excellent customer service. It’s also great to know you found our waiting area clean, comfortable, and welcoming. Providing a positive and relaxing environment for our customers is important to us. We look forward to assisting you again in the future!

January 23, 2025

Logan McPherson is an asset to the Crest organization. He always goes over and beyond to meet the needs of his customers. More

by KEN@OPPORTUNITYCON.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
James Freel
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Logan McPherson
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Jan 24, 2025 -

Crest Cadillac responded

Thank you for your wonderful feedback! We’re thrilled to hear that Logan McPherson has consistently gone above and beyond to meet your needs. His dedication and commitment to providing excellent service truly make him an asset to our team. We appreciate your kind words and look forward to continuing to serve you!

January 21, 2025

Keilyn did a great job in selling me my CT5! She was professional and efficient. Finance guy was great as well (forgot his name). Thanks Crest! More

by DAVID.GALVANEK
Recommend Dealer
Yes
Employees Worked With
Keilyn Michaelis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 22, 2025 -

Crest Cadillac responded

Thank you for your feedback! We’re delighted to hear that Keilyn provided you with professional and efficient service during your purchase of the CT5. It’s also great to know that the finance process went smoothly. We’ll be sure to share your kind words with Keilyn and the team. Congratulations on your new vehicle, and thank you for choosing us!

January 21, 2025

Logan has always provided me with exceptional service. He thoroughly explains every step. Get person to work with every time. Crest is very lucky to have him. More

by JKC52851
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan McPherson
Report | Print
Jan 22, 2025 -

Crest Cadillac responded

Thank you for sharing your positive experience with Logan! We’re thrilled to hear that he consistently provides you with exceptional service and takes the time to thoroughly explain each step. Logan’s dedication to his work and our customers is truly valued, and we’re proud to have him on our team. Your kind words mean a lot, and we look forward to assisting you again in the future.

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