
Crest Ford
Center Line, MI
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220 Reviews of Crest Ford
I initially had an issue with Crest Ford customer service counter. Only one customer in front of me and three service reps ignored my presence. Finally I asked the service rep who met me at the car if he cou counter. Only one customer in front of me and three service reps ignored my presence. Finally I asked the service rep who met me at the car if he could help me. I had to wait over 15 minutes to check my Ford Edge for a routine oil change. More
I’ve purchased 4 Ford Explorers and my current one is this first one I’ve purchased at Crest due to the amazing service I received on my prior model. See Mo Khan for your new vehicle. See Tony for any se this first one I’ve purchased at Crest due to the amazing service I received on my prior model. See Mo Khan for your new vehicle. See Tony for any service you may need. More
Sales department is very good. Mark Fortin is a very professional, courteous sales person. I would definitely contact him if the need arose for a new or leased auto in the future. professional, courteous sales person. I would definitely contact him if the need arose for a new or leased auto in the future. More
A welcoming place. Buying a car from Rebecca is like buying a car from a friend. Mike Smeckert in the service department is the best, he always knows my car! buying a car from a friend. Mike Smeckert in the service department is the best, he always knows my car! More
My sale lady was phenomenal, all matters were managed professionally with little bother. I came to this dealership because of the Manager and now between he and Jasmine my worries are taken care of! professionally with little bother. I came to this dealership because of the Manager and now between he and Jasmine my worries are taken care of! More
Crest is the only place my car goes. Service is excellent and swift. The staff are great. excellent and swift. The staff are great. More
The visit went quickly and they were very professional. They got the job done right. The service area was clean and well lighted, the free car wash was a surprise. They got the job done right. The service area was clean and well lighted, the free car wash was a surprise. More
Going on 2 weeks and my vehicle isn't repaired. The service department has more excusses than the encyclopedia. I could see if it was a difficult repair but... it's 5 bolts, install new part and done. service department has more excusses than the encyclopedia. I could see if it was a difficult repair but... it's 5 bolts, install new part and done. I was told it would take 2-3 days, if I'd know it was going to be longer I'd paid the extended tow fees and done it myself. It's day 10 and they're forecasting an additional 5-7 days to finish. Will not recommend this service department... More
From the moment I entered the Crest Dealership, I was welcomed by very friendly sales consultants. I asked for Michael January, and from that moment on, it was smooth sailing. welcomed by very friendly sales consultants. I asked for Michael January, and from that moment on, it was smooth sailing. More