
Crest INFINITI
Frisco, TX
Hours
Sales/Showroom
Monday 8:30 AM - 8:00 PM
Tuesday 8:30 AM - 8:00 PM
Wednesday 8:30 AM - 8:00 PM
Thursday 8:30 AM - 8:00 PM
Friday 8:30 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,444 reviews
Great dealership, great sales people, great service department. Customer for life. Treated with much respect. department. Customer for life. Treated with much respect. More
Everything went great. From the moment I arrived to the end of the process, everyone was very helpful. From the moment I arrived to the end of the process, everyone was very helpful. More
Everything went great. Went for an oil change. And ended up buying a 2025 infinity QX60 Went for an oil change. And ended up buying a 2025 infinity QX60 More
Excellent service and easy process. We keep coming back and will be Infiniti customers for life. We keep coming back and will be Infiniti customers for life. More
I had an outstanding experience at Crest Infiniti thanks to Tony in the service department. From start to finish, Tony was incredibly responsive, professional, and a true pleasure to work with. He kept me u to Tony in the service department. From start to finish, Tony was incredibly responsive, professional, and a true pleasure to work with. He kept me updated every step of the way, answered all my questions promptly, and made the entire process feel smooth and stress-free. It’s rare these days to find someone so committed to providing exceptional service, but Tony absolutely delivered. This was hands-down one of the most enjoyable and efficient service experiences I’ve had. Thank you, Tony! More
Great service. Tony is always very informative and helpful. They got me in at the end of the day for an oil change and inspection. Tony is always very informative and helpful. They got me in at the end of the day for an oil change and inspection. More
Rob Simmonds sent an e-mail in response to mine, Mr. Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled Brosin touched base to be sure I had received what I needed, Miles Means setup my appointment and introduced me to David Whyte. Mr. Hernandez handled the financing and Miles delivered the car bow and all (!) and explained how things worked. David really helped me. He showed me the cars I was interested in, answered all my questions, demonstrated the car to me, discussed the pricing and finished the agreement. He was patient throughout and flexibly scheduled the delivery and payment. Miles was terrific during all my meetings with him. He met me each time I arrived at Crest, stopped by to inquire how things were going, and delivered my car in a celebratory way. Mr. Hernandez was professional, explained all the paperwork, walked me through the financing, allowed me to adjust some terms, and encouraged me to buy the protection package. This is an example of perfect coordination among several employees with different responsibilities who worked together to quickly find me a replacement car and deliver it as fast as possible. The car is immaculate, so there are a lot of other Crest employees who deserve lots of credit as well. Companies struggle today to actually serve their customers. Crest proved it is possible. The rest are still failing to do the basic: meet their customer's needs. Miles even arranged for Enterprise to pick up my rental car saving me that inconvenience. My G37, which I loved and which had NO issues during my ownership was destroyed by a red light runner at an intersection in Plano . Crest stands out as the single most helpful, supportive, and enjoyable experience since the airbag blasted me in the chest. My thanks to David, Miles, Rob, Mr. Hernandez, Mr. Brosin and all those who certified and immaculately serviced this car. Infiniti is the best - G35, G37, to Q50 I never even considered another car company. Crest certainly has put a true customer service organization together. David gave me a Masters hat as well. Thank you all for my new RED Q50, Robert Hill More

Just got a 2025 QX80 from Crest INFINITI and couldn’t be happier. Al made the entire process smooth, transparent, and efficient from start to finish. He respected my time, understood what I was looking f happier. Al made the entire process smooth, transparent, and efficient from start to finish. He respected my time, understood what I was looking for, and structured the deal exactly how I needed it—both personally and for my business. No pressure, just professionalism and great service. If you’re looking for someone who knows the product, listens first, and delivers, ask for Al. This was by far the best car-buying experience I’ve had. Highly recommend—5 stars all the way. More

The dealership was good. It looked like it had all the amenities needed for us. It looked like it had all the amenities needed for us. More