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Crest INFINITI

Frisco, TX

Overview
Employees
Reviews
Vehicles
4.8
1,855 Reviews
Since we first opened our doors 25 years ago, Crest INFINITI has earned a strong reputation as a top-notch Frisco and Dallas surrounding area INFINITI dealer. Dedicated to providing our customers with true value and unparalleled customer service, Crest INFINITI has become one of the leading Texas INFINITI dealerships. Quite simply, we are committed to making sure each and every customer is treated with the highest level of respect and courtesy. At Crest INFINITI, we consider our customers to be our family, and as such, we strive to provide the utmost in customer care. As a respected Texas INFINITI dealer, we believe our success is credited to not only our focus on the customer, but also to our focus on community. As long time members of the greater Dallas community, Crest INFINITI looks to help better our local neighborhoods through involvement in several prominent organizations, such as the American Heart Association, Emmitt Smith Charities and the Wounded Warrior Foundation. We also help sponsor the annual Smiles Charity Concert that raises funds to go toward building homes for lower income families in the Dallas area. If you're in the market for either new or used INFINITI cars, you'll find a wide selection of the best INFINITI inventory at Crest INFINITI . Our impressive collection of new INFINITI cars for sale in Frisco include many popular models like the 2017 INFINITI Q70 and the 2017 INFINITI QX80. We also host a wide-ranging assortment of used INFINITI cars for sale near Dallas that offer excellent savings on some of the most sought after INFINITI models. Also be sure to look into the many INFINITI financing options offered on our stock of new INFINITI cars. On top of our incredible inventory, Crest INFINITI also boasts a state-of-the-art auto repair shop. If you're looking for quality car repair near Dallas, our factory-trained service technicians are here to provide our customers with quick and efficient service or repair work. While you're here, stop by our dedicate
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6100 State Hwy 121

Frisco, TX

75034

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Showing 1,855 reviews

October 20, 2025

Paul did a great job of introducing us to the QX60 and explaining the benefits compared to other vehicles on the market. The entire process was smooth and efficient. More

by Candice
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Washington
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Oct 27, 2025 -

Crest INFINITI responded

We greatly appreciate your positive feedback about your experience. It's wonderful to hear that you found the vehicle introduction thorough and the comparison with other market options helpful. We're pleased that the entire experience met your expectations for smoothness and efficiency. Your satisfaction with both the vehicle presentation and the overall process means a great deal to us at Crest INFINITI. Thank you for choosing us and for taking the time to share your experience.

October 20, 2025

I had a great experience trading in my car and getting my QX60. Gassett was thorough and efficient in handling the transaction. More

by EDKELLY0999
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Gassett Purrier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 27, 2025 -

Crest INFINITI responded

We are elated to hear about your wonderful experience with your QX60 purchase and trade-in! It sounds like the entire process went smoothly for you. We're pleased that our team member provided such thorough and efficient service during your transaction. Your feedback about the professional handling of your vehicle exchange means a great deal to us. We hope you're enjoying your new QX60, and we look forward to serving you again in the future.

October 20, 2025

Service Tech was great. The work took too long to be completed. Not happy with being charged a service fee on using Credit Cards!! More

by RMCCOWN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Derick Pham
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Oct 27, 2025 -

Crest INFINITI responded

We are grateful to hear that our service technician provided you with great support. We understand your frustration regarding the time it took to complete the work and your concerns about the credit card service fee. Your feedback helps us identify areas where we can improve our processes and communication about our policies. We truly value your business and appreciate you taking the time to share your experience with us.

October 19, 2025

Always great customer service, especially from Tony. He’s taken great care of us for years! More

by MARTIN.MOLLY.O
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony
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Oct 24, 2025 -

Crest INFINITI responded

We are thrilled to hear about your wonderful experience with our customer service team. It means so much to us that you have received excellent care over the years and that our commitment to serving you has made such a positive impression. Having customers like you who trust us with their automotive needs year after year is truly what makes our work meaningful. We appreciate you taking the time to share your experience and look forward to continuing to provide you with the same level of exceptional service that you have come to expect.

October 17, 2025

They got my vehicle in and out same day and gave me a loaner. Tony does a great job and has great customer service. More

by ALFYLOPEZ32
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Brown
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Oct 22, 2025 -

Crest INFINITI responded

We are overjoyed to hear about your wonderful experience with our same-day service and loaner vehicle program. It means so much to us that we could get your vehicle serviced efficiently without disrupting your day. We're thrilled that Tony provided you with exceptional care and service throughout your visit. Your feedback about our team's dedication to great customer service truly brightens our day. Thank you for taking the time to share your positive experience - it helps us continue delivering the quality service our customers deserve.

October 16, 2025

My vehicle was slightly delayed bur the Service Rec kept me well informed and delivered my car himself to my home. More

by JTHCKO2
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Bannister
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Oct 21, 2025 -

Crest INFINITI responded

We deeply respect your patience during the slight delay with your vehicle. It's wonderful to hear that our Service Representative kept you well informed throughout the process and went the extra mile by personally delivering your car to your home. We truly value your understanding and are grateful for customers like you who appreciate our commitment to service. Your feedback means a lot to us at Crest INFINITI, and we look forward to serving you again in the future.

October 16, 2025

Always be honest and do the right thing for the good of your customers. I feel confident having my car serviced by Crest Infiniti, because I know you'll care for my car, and be fair with the price you char More

by PHILIPJP
Recommend Dealer
Yes
Employees Worked With
Mr. Pham serviced my car.
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Oct 21, 2025 -

Crest INFINITI responded

We deeply cherish your trust in our team and your confidence in bringing your vehicle to us for service. Your words about honesty and doing right by our customers truly reflect the values we strive to uphold every day. We are grateful that you feel we provide fair pricing and quality care for your vehicle. Customers like you who recognize our commitment to integrity and excellence make our work meaningful. We look forward to continuing to earn your trust with every service visit.

October 16, 2025

Here’s a concise version that incorporates your 15-year loyalty and eight cars: --- ⭐️⭐️⭐️⭐️⭐️ 15 Years of Outstanding Service! I’ve been a Crest Infiniti customer for 15 years and have purchas More

by KENAMCGARY08
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richie Naciri
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 21, 2025 -

Crest INFINITI responded

We are thrilled to hear about your incredible 15-year journey with us and your eight vehicle purchases over the years. Your loyalty means everything to us, and we truly value the long-term relationship we have built together. It's wonderful to know that our team has consistently provided you with professional and courteous service throughout your experiences. We take great pride in our service department and are delighted that you feel confident in both the quality of your vehicles and the care you receive. Thank you for recommending us and for being such a valued member of our family.

October 16, 2025

We have used Troy and his service team for many years and we always get great service. More

by RISKSHOESTORE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin, Connor
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Oct 21, 2025 -

Crest INFINITI responded

We are grateful for your continued trust in our service team over the years. Your loyalty means everything to us, and we're delighted that you consistently receive the quality care you deserve. It's wonderful to know that our team has been able to maintain the high standards that keep you coming back. Your ongoing partnership with Crest INFINITI is truly valued, and we look forward to serving you for many more years ahead.

October 16, 2025

As always, Troy Dunn was so helpful in getting our car serviced the same day. More

by MBJAMROK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Troy Dunn
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Oct 21, 2025 -

Crest INFINITI responded

Thank you immensely for taking the time to share your positive experience with us. We are delighted to hear that you received such helpful assistance in getting your vehicle serviced on the same day. At Crest INFINITI, we understand how valuable your time is, and we strive to provide efficient service that meets your scheduling needs. Your recognition of the exceptional support you received means a great deal to our team. We truly appreciate your continued trust in our service department and look forward to assisting you with all your automotive needs in the future.

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